Job Description

Do you want to grow your career while working in a professional, fast-paced, and friendly environment? LEAP SETTLEMENT SERVICES is motivated to add a CLOSING AGENT / CLOSER to our growing team. We seek someone who is energized by a fast-paced and vibrant environment, is organized and analytical, and has a superior understanding of the title process. The Closing Agent is responsible, among other tasks, for final review of files before closing/consummation; working with agents and lenders to build settlement statements and balance CDs; preparing closing documents and attending closings; disbursing transactions and processing lender packages; managing file closure hand-offs to other team members; and maintaining/building strong relationships with clients. Lastly, were looking for someone who is as passionate about Philadelphia/South Jersey neighborhoods and community as we are and shares our culture of authenticity.

ESSENTIAL FUNCTIONS:

• Reviews title commitments pre-closing (we have an Examiner who will assist on files for this, they will just need to double check that all items are cleared and escalate as needed).
• Answers general questions related to title insurance.
• Manages progress of open transactions.
• Inputs fees and balances CDs with the lenders
• Prepares closing documents,
• Attends closings and presents/explains all documents to parties.
• Disburses the file.
• Scans mortgage packages and returns applicable originals to lenders.
• Manages hand-offs for recording and policy production.
• Assists with post-closing questions or issues.
• Manages calls and emails from internal and external customers as appropriate.
• Provides training to new employees, as needed.
• Properly documents applicable notes to file.
• Properly scans all documents to file.
• Performs any other duties as requested to ensure company needs are met.
• Communicates with transaction parties in a timely fashion.
• Reviews files to ensure accuracy, completeness and clear to close.
• Supports Closing Coordinators and other team members.
• Collaborates with contract closers and notaries for settlements, as applicable.
• Reviews deed packages for completeness and signing accuracy.

REQUIREMENTS

• Bachelors Degree strongly preferred, but not required.
• 3+ years in the Title Insurance/Settlement Industry in NJ and/or PA.
• PA and/or NJ Title Insurance Producers License preferred, but not required.
• Strong organizational, communication and customer service skills.
• Ability to calmly problem solve in a fast-paced and deadline driven environment.
• Licensed Notary (or ability to obtain within 60 days).
• Desire to be part of a collaborative team in a high production environment.
• Beneficial if you have experience working in Qualia software and with transactions in the City of Philadelphia and New Jersey.

YOU WILL THRIVE IN THIS POSITION IF YOU:

• Are a CUSTOMER SERVICE ROCK STAR who strives to meet and surpass expectations. You make sure your customers know how important they are to you and the business by making sure each interaction is friendly, helpful and positive.

• Are genuinely energized by HELPING PEOPLE. You like making things easier for customers and colleagues. If theres a roadblock, you want to smooth it away.

• Are DRIVEN BY DEADLINES. You take responsibility for your own deadlines and understand how your role supports the teams monthly and quarterly goals.

• Are an EXCELLENT COMMUNICATOR. You understand the art of following up and can anticipate how to make contact, what to say and how to keep track of it all.

• Are DETAIL ORIENTED AND ANALYTICAL. You pay close attention and notice the minor details, you like hard data, and real numbers.

• Are a TEAM PLAYER. You find motivation in working as a team and achieving your common goals and are willing to have an all hands on deck attitude when your team needs support.

BENEFITS

This position offers a starting salary of $73,000 commensurate with experience. We also offer a comprehensive benefits package that includes PAID TIME OFF, MEDICAL AND DENTAL INSURANCE, AND 401K MATCHING.

LEAP SETTLEMENT SERVICES is an innovative and no-nonsense full-service title and settlement agency providing customized and seamless services to agents and consumers while working in a collaborative environment. And we are growing! Founded by a diverse array of industry professionals, LEAP SETTLEMENT SERVICES knows what it is like to be on every side of a transaction and uses that knowledge to make the process smooth and efficient for all. Our team is passionate and committed industry professionals and operates in a fun and fast paced work environment. Our offices are located in Point Breeze, Philadelphia and in Margate, NJ - and we are excited about our expansion and growth!