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Production Manager

CareSpot|MedPost Urgent Care

Production Manager

San Antonio, TX
Full Time
Paid
  • Responsibilities

    POSITION SUMMARY: The Medical Assistant (MA) is responsible for providing basic clinical care commensurate with his or her medical education to patients. Duties include performing initial clinical evaluations as well as directed procedures for urgent care, occupational health and workers’ compensation procedures.

    ESSENTIAL RESPONSIBILITIES

     

    Maintains Customer Loyalty score at or above company benchmark

     

    Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification)

     

    Answers multi-line phone system within 3 rings

     

    Consistently communicates with patients on wait times; provides direction to the next step in the treatment process

     

    Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations

     

    Provides timely follow up regarding lab results

     

    Assists Registrars with patient check in/out procedures when necessary

     

    Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history, current mediations, allergies and other pertinent historical information as appropriate

     

    Assists with patient transfers

     

    Assists with procedures directly supervised by the clinician

     

    Assists in lab procedures under the supervision of the clinician

     

    Ensures that equipment is in proper working order and reports any malfunctions to the Center Manager or designee on duty

     

    Follows documentation procedures and completes required paperwork related to patient visit

     

    Maintains examination room and stocks if necessary

     

    Adheres to infection control/safety guidelines and patient confidentiality policies

     

    Administer any medication as ordered by provider and within your licensure/certification; Laboratory duties- Perform CLIA-waived lab test, draw blood and collect and label specimens for any send out labs; Perform DOT and Non-DOT urine drug screens and Breath Alcohol Testing (BAT)

     

    Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions

     

    Ability to relay information in a positive method

     

    Ability to calm upset patients and present a solution to their problems

     

    Proficient with practice management software and overall knowledge of MS Office

     

    Ability to work efficiently in a team or solo environment

     

    Performs other duties as assigned

     

    Required Skills

    EDUCATION:

    • High School diploma or equivalent
    • Registered or Certified Medical Assistant preferred
    • BLS Certification preferred

    ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

    • Ability to work efficiently in a fast paced environment
    • Ability to work weekends and holidays

    Required Experience

     Minimum of 1 year of experience as a Medical Assistant in a comparable environment or successful completion of a Medical Assistant program with externship experience

     

  • Qualifications

    EDUCATION:

    • High School diploma or equivalent
    • Registered or Certified Medical Assistant preferred
    • BLS Certification preferred

    ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

    • Ability to work efficiently in a fast paced environment
    • Ability to work weekends and holidays