_As the Greeter, you will play a vital role in the customer experience, by serving as a front-line ambassador. You will guide customers through signing in at our queueing station, returning/exchanging equipment, and demonstrating our products and services while providing an exceptional customer experience. _

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PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

• _Provides best-in-class customer service; maintains polished and professional presence _
• Welcomes customers with a warm and friendly greeting as they enter the store; including a smile, handshake, and opening the door for each customer entering the store
• Send customers off with a warm and friendly goodbye as they exit the store; including an appreciation statement using their name, and opening the door for each customer
• Retrieve equipment from customers entering the store, following proper equipment retrieval procedure
• Ensures sales floor remains well merchandised, clean, and visually appealing at all times
• Explains and demonstrates products and accessories using our demonstration stations, offering suggestions based on customers’ wants and needs
• Assists with other duties as requested

_QUALIFICATIONS _MINIMUM

• HS diploma, GED or relevant work experience
• 2 or more years of experience in customer service
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Must have reliable, consistent transportation
• Strong interpersonal and communication skills
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to lift 25-50 pounds to help manage stock room inventory
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services; must be able to stand for up to 8 hours per day

Required Skills Required Experience

EXPERIENCE, EDUCATION AND LICENSURE:

• Must be a US citizen and possess or be able to obtain/maintain a SECRET clearance;
• High School diploma, 8 years experience in US Coast Guard or US Navy C4I system installation integration support, US Coast Guard preferred.
• Or High School diploma, US Coast Guard or Navy “C” or “A” school 4 years experience in US Coast Guard or US Navy C4I system installation integration support, US Coast Guard preferred.
• NavSea Cableway and or connector certification desired but not required.
• Experience with Cable Fabrication (Multi-pin, RF, Network, Power, Fiber, Mil-spec, or serial cable assemblies)

KNOWLEDGE, SKILLS & ABILITIES:

• Must be highly organized and have excellent oral and written communication skills in order to interface with  personnel and other government agencies at all levels;
• Ability to handle multiple tasks simultaneously;
• Ability to communicate effectively orally and in writing;
• Must be able to understand and interpret Engineering Drawings;
• Must demonstrate thorough knowledge of Microsoft applications (MS Word, PowerPoint). Solid Excel experience is a must;
• Work in the kneeing position and layout of cable runs that are under false decking.
• Carry 50lbs. The employee can be lifting 25lbs to 50lbs 5 – 10% of the day, carrying 10 to 40lbs throughout the ship 25 to 50% of the day or pushing and pulling while running cable or installing equipment up to 80% of the day.
• Be on their feet in a standing, crouching or walking position up to 90% of the day;
• Ability to work independently;
• Its desired but not required to have proficiency in operation of warehouse equipment to include pallet jacks and forklifts
• Ability to Travel between 60% and 75% annually

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about.  Occasionally there may be a need to move or lift moderately light items up to 50 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; lift horizontally and vertically.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.  The noise level in the work environment is usually moderate.

SUPERVISORY RESPONSIBILITIES:

None.

ADDITIONAL QUALIFYING FACTORS:

As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.

The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people.  Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated.  We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment.  We support and obey laws that prohibit discrimination everywhere we do business.