Job Description

WHO WE ARE

Here at LearnWell, we’ve dedicated ourselves to making a life-changing impact on the 10 million students currently in the U.S. who live with some type of behavioral health need (depression, anxiety, suicidal ideation, eating disorder, substance use). For nearly 25 years, we have provided on-site instructional services within the hospital setting, helping students to continue their academic progress during treatment and successfully reenter the classroom.

ABOUT THE TEAM

LearnWell has a teaching operations team that is small but mighty. As our company continues to grow, our operational team works collectively to ensure that all teachers are supported and on a path for growth and success. They are also responsible for client relationship management, customer support, curriculum development, and overall financial performance for their respective hospital locations. We have a culture of being metric driven and thinking creatively to strive for 100% of our students attending class and being approved for academic services. If this sounds like a team you’d like to be a part of, we’d would love to hear from you.

ABOUT THE ROLE

LearnWell is looking for an energetic and metric-driven Associate Manager to oversee the teaching operations of approximately 10-15 hospital locations. The ideal candidate for this role will maintain an uncompromising commitment to operational excellence and execution.

Responsibilities include:

• Daily communication to reporting teachers (written, phone, and live communication)
• Analysis and auditing of teacher performance, providing respective feedback, and assisting with their professional development plans
• Working collaboratively with the HR team to ensure consistent staffing for all hospital locations
• Weekly communication and client relationship management with hospital partners
• Financial analysis of each account and thinking creatively to achieve company goals

Requirements:

• Bachelor’s degree required
• Must be willing to travel (details below)
• Management experience a plus
• Teaching certification a plus
• Proven professionalism with communication, both written and verbal
• Must perform well under pressure, take initiative, and handle multiple tasks at the same time with strong attention to detail

This is a salaried position, Monday-Friday, 12 months of the year. The role is responsible for 10-15 hospital locations throughout the Boston and North Shore area. The radius spanning from  Cambridge up to the northern most site being in Lewiston, Maine. 75% travel throughout the work week, with the locations rotating depending on need. We offer a very generous package of paid time off including vacation time, sick time, and federal holidays. We also offer healthcare benefits that include medical, dental, and vision. Additional benefits include travel reimbursement, paid family leave options, 401K, employer sponsored life insurance policies, and annual grants for tuition reimbursement. 

Company Description

LearnWell provides high-quality educational programs for student-patients, while helping hospital and treatment centers that support them reduce operating costs and time, all while aiding school systems to educate all children regardless of their situation. Students who receive instruction and support while they undergo medical treatment in hospitals or at home bridge the absence gap, easing their transition back into the school system. Since 1995, we have had over 210 teachers working the traditional school year, and we’re proud to say we’ve delivered over a quarter of a million hours of teaching throughout the United States. Our mission and values are the backbone and key to our success. We work with integrity, awareness, and commitment, providing a safe environment and a fulfilling experience for our employees while leveraging our dedication and innovation to provide the absolute pinnacle of quality service to our clients. We keep this promise by lighting the way in education for over 150 facilities nationwide, and we won’t rest until every child undergoing treatment can receive the education they need. If you want to work for a growing company that allows you to make a difference in the lives of children and encourages professional growth, then this position could be a great fit for you.