Job Description

The L&D Consultant II plays a key role in designing, delivering, and optimizing learning programs that drive employee development and organizational performance. This role is ideal for professionals with a solid foundation in instructional design and learning technologies who are ready to take on more complex projects and strategic consulting responsibilities. The Consultant contributes across the full learning lifecycle—needs analysis, design, implementation, facilitation, and evaluation—ensuring alignment with business goals and learner needs.

Key Responsibilities

Instructional Design & Learning Development

• Design and develop engaging learning solutions including e-learning modules, presentations, blended programs, and performance support tools.

• Apply instructional design models (e.g., ADDIE, SAM) and adult learning principles to create impactful learning experiences.

• Collaborate with subject-matter experts (SMEs) to translate complex content into accessible, learner-centered materials.

Learning Technology & Innovation

• Leverage learning technologies (LMS, LXP, authoring tools, AI platforms) to deliver scalable and personalized learning experiences.

• Evaluate and implement innovative tools and methods to enhance learning effectiveness and engagement.

Program Consulting & Enablement

• Conduct needs assessments and learning diagnostics to identify performance gaps and recommend targeted solutions.

• Serve as a learning consultant to business units, providing guidance on learning strategy, program design, and implementation.

• Manage the end-to-end lifecycle of learning programs, including stakeholder engagement, communications, and continuous improvement.

Measurement & Continuous Improvement

• Define success metrics and evaluate learning effectiveness using data and feedback.

• Use insights to iterate and improve learning programs and experiences.

Qualifications

Education:

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (or equivalent experience).

Experience:

• 2–10 years in Learning & Development, Instructional Design, or related roles.

Skills:

• Proficiency in instructional design and adult learning theory.

• Experience with LMS platforms (e.g., Workday, Cornerstone, SuccessFactors) and authoring tools (e.g., Articulate 360, Adobe Captivate, iSpring).

• Familiarity with AI-driven content creation tools and learning analytics.

• Strong communication, project management, and stakeholder engagement skills.

• Ability to manage multiple projects in a fast-paced, collaborative environment.

Competencies:

• Strategic thinking with attention to detail.

• Strong consulting and relationship-building skills.

• Continuous learner with a growth mindset.

Additional Information

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.