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Learning and Development Coordinator

Bishop's Lodge

Learning and Development Coordinator

Santa Fe, NM
Full Time
Paid
  • Responsibilities

    Job Description

    Bishop’s Lodge is seeking a passionate and organized Learning & Development Coordinator to support the growth, engagement, and development of our team members. Reporting to the Director of Talent & Culture, this role plays a key part in executing learning initiatives that strengthen leadership capability, elevate service standards, and support career progression across the property.

    This position blends training coordination, facilitation, and administrative excellence with culture-building and team member development. The ideal candidate is people-focused, detail-oriented, and excited to help create meaningful learning experiences that enhance both team member performance and the guest experience.

    Key Responsibilities

    Training & Onboarding

    • Coordinate and facilitate new hire orientation to ensure a welcoming, brand-aligned onboarding experience

    • Partner with department leaders to support structured onboarding and skills training

    • Schedule and manage logistics for property-wide training sessions and workshops

    Learning Program Support

    • Work closely with the Director of Talent & Culture to support leadership development and property learning strategies

    • Assist in the delivery of core learning programs including service standards, compliance, brand training, and operational excellence

    • Support development initiatives such as cross-training, rotational learning, and internal growth pathways

    Administrative & Systems Support

    • Maintain accurate training records, completion tracking, and documentation within HRIS/LMS platforms

    • Prepare training materials, presentations, communications, and reports

    • Monitor training participation and provide reporting on learning metrics and outcomes

    Team Member Development

    • Serve as a point of contact for team members seeking development opportunities

    • Support career pathing conversations and internal mobility initiatives

    • Assist with performance development tools and talent review processes as needed

    Culture & Engagement

    • Support property initiatives that promote a culture of learning, recognition, and engagement

    • Assist in coordinating workshops, team events, and leadership forums

    • Reinforce service culture and leadership behaviors through learning touchpoints

    Other duties as assigned

  • Qualifications

    Qualifications

    • 1–3 years of experience in Learning & Development, Human Resources, Training, or Hospitality operations

    • Hospitality or luxury service environment experience preferred

    • Comfortable facilitating group sessions and engaging diverse audiences

    • Strong organizational, administrative, and time management skills

    • Excellent written and verbal communication skills

    • Proficiency in Google Suite; experience with HRIS or Learning Management Systems preferred

    Additional Information

    About Auberge Collection
    Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

    For more information: auberge.com

    Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

    About Friedkin
    Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

    Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

    The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

    For more information, please visit www.friedkin.com

    Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.