Learning and Development Specialist (NWS 00703)
Job Title: Learning Experience Design Specialist (NWS 00703)
THIS POSITION IS SHORT TERM, 2 MONTH CONTRACT
North Wind Services is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy. NWS has an established history of contributing to the success of their customer's mission. Available employment opportunities may range from administrative and logistical support to advanced technical positions.
Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.
Successful candidates will be employees of NWS, a premier government contractor charged with employing highly motivated and well-qualified personnel who can advance the missions of the Lawrence Livermore National Laboratory in Livermore, CA. Though employed by NWS, the employee will take day-to-day direction from technical personnel employed directly by the research laboratories. Pay, benefits, Human Resource, and Employment Management functions are provided by NWS.
The Human Resources Directorate within Operations & Business has an opening for a Learning Experience Design Specialist. The successful candidate will provide a full range of services including planning, designing, developing, and coordinating new and existing professional development, onboarding, and compliance training programs for the Laboratory.
The successful candidate will use a systematic approach to training, development, analysis, and instructional design for adult learners, leveraging human-centered design, the latest learning systems, web-development apps, and graphic art tools to build advanced training programs.
_Essential Duties
_ - Leverage and apply current instructional design theories, methodologies and best practices to assess stakeholder needs, analyze and evaluate impacts and interdependencies, analyze complex content, identify appropriate instructional strategies and tactics, identify target audiences, determine appropriate training formats, define job tasks and learner environments, form evaluation strategies, monitor changes in procedures and policies, discover lessons learned, audit findings for impact, and revise training materials as needed.
- Design course goals, learning objectives, and instructional content in multiple formats (in-person classroom ILT, virtual ILT, eLearning, web-based applications, micromedia) including text, script writing and narration, storyboards, graphic elements, audio, video, scenarios and simulations, test questions, participant materials, instructor guides, job aids and supporting web resources to engage employees in the learning process, encourage course participation and meet the needs of the adult learner.
- Use course authoring tools such as Articulate Storyline, Articulate Rise, Camtasia, Lectora, Adobe Captivate, or others to design and develop online learning solutions.
- Ensure content integrity, accuracy, and appropriateness for all learning formats. Ensure all learning solutions meet the design team's specifications and standards. Leverage existing content, where practical, for course development initiatives.
- Design and develop complex courses using interdisciplinary elements (e.g., interaction design, user experience design, graphic design, cognitive psychology, neuroscience, instructional design), innovative technology, multimedia and learning software in the instructional design process to produce web-based courses.
- Ensure courses are accessible, current, consistent across the Lab, and delivered on schedule.
- Stay current and expand knowledge of instructional design, eLearning industry trends, learning systems, and related technology such as web-based design methodologies and adult education.
- Work independently, cross-functionally, and within teams. Build strong, collegial working relationships and alliances to effectively engage with all levels of management and employees, to include interviewing and collaborating with subject matter experts (SMEs) and team members to prioritize requests, establish appropriate training program objectives, negotiate deadlines, present drafts, and quickly assess, design, develop and deploy appropriate learning solutions that are based on analysis and needs assessment.
- Conduct ongoing maintenance of all courseware including monitoring, interpreting and implementing instructional design changes in policies and procedures, orders, and other relevant regulatory standards to maintain accountability.
- Publish digital resources using sharable content object reference models (SCORM) and xAPI (Experience API or Tin Can) to create, share, and reuse online training materials across different systems and contexts.
- Create design plans, release plans, and project plans for your assigned work. See projects through start-to-finish, manage multiple tasks and milestones simultaneously, complete follow-up actions in a timely manner, and meet all targeted deadlines.
- Adapt quickly and easily to changing requirements and needs as the workforce organizational development (WOD) service delivery model continues to evolve.
- Perform other duties as assigned.
_Essential Skills, Knowledge and Abilities
_ - Bachelor's degree in Instructional Design, Education Technology, or related field; or equivalent combination of education and related working experience.
- Significant experience implementing instructional technology models and designs, applying adult learning theory, web-based training interface design, simulations, interactivity, hypermedia, SCORM, xAPI, and tutorials in training applications.
- Intermediate to advanced experience with course authoring software such as Articulate Storyline, Articulate Rise, Camtasia, Lectora, Adobe Captivate, or others.
- Advanced knowledge of and experience managing instructional design and learning development projects, from inception to delivery, that focus on the integration of adult learning principles, and applying a variety of web-based training interface designs.
- Experience with Adobe CC applications used for multimedia design such as Illustrator, Photoshop, In Design, Premier, Acrobat Pro, and Audition. Experience with other design tools such as Snagit, Media Encoder, After Effects, Canva, Pixlr, or GIMP a plus.
- Intermediate to advanced skill with graphic design tools, such as Adobe Ai, to design, draw, and modify vector, SGV, and other graphic formats for translating concepts and written content into visual descriptions and presentation.
- Basic understanding of animation concepts such as frame rates, timelines, and working in multiple layers on a stage.
- Experience importing raw video clips into non-linear tools (e.g., Adobe Premier, Final Cut Pro) for short-form video and sound editing, post-production, and export.
- Advanced verbal and written communication, interpersonal facilitation, and collaboration skills necessary to assess, write, edit, present, explain, advise, influence, and communicate course content and complex information to all levels of personnel.
- Advanced analytical, decision-making, critical-thinking and project management skills in instructional design as it relates to performing Structured Job Task Analyses (SJTA), scope identification, design specifications and writing performance-based objectives in curriculum development.
- Effective organization, project-management, and self-management skills with detail orientation necessary to manage multiple complex tasks in a demanding environment with conflicting priorities, tight and changing deadlines, and frequent interruptions while providing high-level customer service and follow-through.
- Experience working independently and in a team environment/matrixed organization with broad cross section of people and organizations, and the ability to manage complex projects/tight deadlines.
_Special Requirements
_ Pre-Placement Medical Exam: A job-related pre-placement medical examination may be required.
Pre-employment drug test: External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test.
Anticipated Clearance Level: P (position will be cleared to this level). Applicants selected will be subject to a federal background investigation and must meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing.
North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline 1-208-528-8714 for assistance.
North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.