Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention. The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment and must have 1-3 years of prior Leasing or Sales experience. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.

Key Responsibilities Leasing & Sales Excellence • Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy • Greet prospects warmly, build rapport, and conduct polished property tours • Qualify potential residents and verify application information • Show model units and available apartments with confidence and professionalism • Maintain strong knowledge of competitive communities, pricing, and amenities • Assist with preparing and updating the competitive market survey Weekend availability required

Resident Experience & Retention • Maintain a courteous, helpful, and professional attitude at all times • Respond promptly and courteously to resident requests and concerns • Assist with resident relations and support community events • Inspect apartments prior to move‑in to ensure luxury‑level readiness • Greet new residents and support a smooth move‑in process

Administrative & Operational Support • Maintain accurate resident files in accordance with company policy • Complete all lease‑related documents accurately and in a timely manner • Enter resident and prospect data into the property management system • Assist with renewal efforts and retention programs • Support office operations and perform clerical duties as needed • Understand and communicate community policies clearly to residents and prospects • Travel occasionally for training or company needs

Qualifications Skills & Competencies • Strong customer‑service and hospitality mindset • Excellent verbal communication and interpersonal skills • Professional appearance and demeanor • Proficient sales and closing skills • Strong organizational and time‑management abilities • Ability to interact successfully with residents, prospects, and team members • Yardi or property management software experience preferred Physical Requirements • Ability to stand, walk, climb stairs, and tour the community regularly • Ability to lift up to 25 lbs as needed

What We’re Looking For • A polished, people‑focused professional who thrives in a luxury environment • A confident communicator who builds trust quickly • Someone who takes pride in delivering exceptional resident experiences • A proactive team member who anticipates needs and solves problems with ease • A motivated leasing professional who enjoys sales and relationship‑building

Compensation & Benefits • Competitive pay • Outstanding growth potential • Paid sick leave, vacation, and holidays • Full benefits package (health, dental, life insurance) • 401(k) participation • Equal Opportunity Employer Drug‑Free Workplace