We are seeking a polished, customer-focused Leasing Consultant to join our team at The Atwater at Nocatee in Ponte Vedra, FL. This role is ideal for a sales professional who thrives on building meaningful relationships, guiding prospects through a consultative leasing journey, and delivering an elevated living experience from first impression to move-in.

If you are energized by relationship-based sales, skilled at managing a structured follow-up process within a CRM, and passionate about providing five-star service, we’d love to meet you.

Responsibilities

Relationship-Based Sales & Prospect Engagement

• Build authentic relationships with prospective residents through personalized, consultative conversations.
• Identify prospect needs and match them with the ideal apartment home and community amenities.
• Conduct engaging property tours that highlight lifestyle benefits and unique selling points.
• Maintain consistent follow-up communication to nurture leads and convert prospects into residents.
• Meet and exceed monthly leasing and occupancy goals.

End-to-End Leasing Process Management

• Guide prospects through the entire leasing lifecycle: inquiry, tour, application, approval, and move-in.
• Clearly explain lease terms, pricing, policies, and community standards.
• Coordinate with maintenance and operations teams to ensure apartment readiness.
• Facilitate a seamless move-in experience that sets the tone for long-term resident satisfaction.

CRM & Pipeline Management

• Accurately document all prospect interactions within the CRM system.
• Manage lead flow, schedule follow-ups, and track conversion metrics.
• Utilize CRM reporting tools to monitor performance and identify opportunities.
• Ensure data integrity and compliance with company policies and Fair Housing regulations.

Resident Experience & Community Engagement

• Support resident retention efforts through ongoing relationship management.
• Assist with resident events and community initiatives.
• Respond professionally and promptly to inquiries and concerns.

Qualifications

• 1–3 years of experience in leasing, luxury retail, hospitality, or consultative sales preferred.
• Proven success in relationship-driven sales environments.
• Experience working within a CRM platform (Yardi or Welcome Home preferred).
• Strong communication and interpersonal skills.
• Professional presentation and a customer-first mindset.
• Highly organized with strong follow-through.
• Ability to work weekends and flexible schedules as needed.
• Willingness/ability to work occasional overtime

You are not just closing leases — you are creating connections. You understand that leasing is about trust, lifestyle alignment, and delivering an exceptional experience. You are detail-oriented, proactive with follow-ups, and confident navigating a CRM to manage your sales pipeline.

If you’re ready to elevate your career in a high-end, service-driven environment, apply today to join our team at The Atwater at Nocatee!