Leasing Consultants help prospective residents find and lease apartments by showing units, explaining terms, and guiding them through the application process while providing excellent customer service.
They make a difference every day by helping our customers find their next home. Working as a leasing consultant, no two days are the same. If you enjoy a fast-paced work environment, where no two days are every the same, being a leasing consultant may be the perfect fit for you.
Leasing Consultants also support the Management office by assisting in a number of administrative tasks.
We are looking for a friendly, outgoing individual who has previous sales experience/retail sales experience as well as multi-family experience and who can offer thorough service to our renters.
We offers an outstanding total compensation package including:
- Competitive compensation
- Health, vision, and dental benefits
- A wide selection of voluntary benefits to meet employees’ individual needs
- 401(k) with company match
- 15 days of accrued PTO per year
- On property employee housing discount (available for specific positions/locations and after completing 90 days of employment)
- Employee training and certification assistance
- Career growth opportunities
Responsibilities include, but are not limited to:
- Presenting apartments and provided amenities in a positive light to prospective tenants
- The ability to build rapport with current and prospective tenants while providing personalized service
- Preparing and executing lease agreements and addendums in accordance with property standards and regulations
- Maintaining apartment availability and unit status records
- Monitoring use of community facilities including laundry, mail, guest cards, and fitness center
- Partnering with the Maintenance team to ensure the property is maintained effectively
- Screening prospective tenants to ensure they meet eligibility requirements
- Overseeing and coordinating the orientation of new tenants
- Assisting with office and clerical tasks, including answering the phones in a professional and courteous manner
- Following up on service requests as needed
- Accepting rent payments, security deposits, and other applicable fees
- Maintaining and storing documentation securely and effectively
- Inspecting properties when tenants take occupancy and when they vacate
- Liaising with tenants to provide information and address their complaints and concerns
- The ability to work independently and as part of a team
Qualifications include, but are not limited to:
- Associates degree preferred although a high school diploma or GED with verifiable Leasing Coordinator experience will also be considered
- A minimum of two (2) years’ experience in leasing, hospitality, or administrative work
- Experience with Yardi and CRM
- Excellent problem solving and communication skills
- Ability to multitask during busy periods