Leasing & Move-In Operations Manager
Williamsburg Brooklyn
$125,000 – $150,000(DOE)
Industry: Luxury Multifamily / Real Estate Management
Company Overview
A high-end residential real estate company managing luxury apartment buildings is seeking an experienced operations-focused leader to oversee the leasing office and move-in process. The portfolio serves a high-touch tenant base and requires strong execution, organization, and people management to ensure a seamless resident experience from first showing through move-in.
Position Overview
The Leasing & Move-In Operations Manager owns the full pre-move-in lifecycle — from apartment showings and applications through lease execution, keys, and move-in readiness. This role manages the leasing office team and move-in coordinators, ensuring all processes run smoothly, milestones are hit, and details are never missed.
This is a hands-on leadership role requiring prior real estate office experience and the ability to manage and motivate a predominantly team with professionalism, clarity, and respect.
The Ideal Candidate
Background in real estate, leasing, or property management
Proven people-management experience
Highly organized, proactive, and execution-focused
Comfortable leading and working closely with women
Approachable, respectful, and able to drive accountability
Capable of taking a vision and turning it into structured, repeatable process
Key Responsibilities
Leasing Office Oversight
Oversee daily leasing office operations
Ensure apartments are shown properly and professionally
Monitor leasing activity, follow-ups, and application flow
Maintain a high-touch, responsive client experience
Move-In Operations
Own the move-in process from lease signing to key handoff
Ensure units, keys, paperwork, and vendors are ready on time
Coordinate with move-in coordinators, maintenance, and handymen
Eliminate last-minute issues and breakdowns
Team Leadership
Directly manage 3 leasing agents and 3 move-in coordinators
Set clear expectations, workflows, and accountability
Identify performance gaps and implement improvements
Be present and hands-on — not just oversight
Process & Execution
Build structure where gaps currently exist
Ensure all paperwork and approvals are completed accurately
Push execution, deadlines, and follow-through
Serve as the point person ensuring nothing slips
Qualifications (Must-Haves)
Experience in a real estate or property management office
Management experience required
Strong operational, organizational, and follow-up skills
Professional, calm, and people-oriented leadership style
Email resumes to: yanky@maiplacement.com