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Customer Service Representative (Downtown Ft Myers & Bonita Sprgs, FL)

Lee County Tax Collector

Customer Service Representative (Downtown Ft Myers & Bonita Sprgs, FL)

Fort Myers, FL
Full Time
Paid
  • Responsibilities

    Job Description

    PLEASE COPY AND PASTE LINK IN BROWSER: HTTPS://WWW.GOVERNMENTJOBS.COM/CAREERS/LEETC TO APPLY FOR THIS POSITION.

    Performs intermediate level customer service work for the Lee County Tax Collector. Assists customers with basic payment and processing functions for tangible and real property taxes, Department of Motor Vehicles (DMV) registration and titling, driver license and identification cards, birth certificates, hunting and fishing licenses, and local business taxes. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques. Must be able to work in a high-volume, fast-paced environment.

     

    Company Description

    The Lee County Tax Collector's Office takes pride in organizational excellence. We are committed to achieving Financial Accountability and Operational Excellence. For seven years in a row, the Tax Collector has earned the Excellence in Financial Operations through the Florida Tax Collectors Association by demonstrating proficiency in four areas of expertise: Innovation & Automation; a Perfect Annual Audit Report; Customer Focus; and Budgeting. Demonstrating that the office had further enhanced its financial operations, Tax Collector, Larry Hart also earned the Legacy Award in 2013. This is one of the highest achievements the Florida Tax Collectors Association can award a local Tax Collector. Thanks to a team of high quality, engaged employees, we offer superior customer focus and community connections that validate the importance of every transaction we do and the delivery of superior service. As an organization, we review our goals and measure our success on a regular basis, always looking for opportunities to improve our processes. Specialties: Tangible and Real Property Taxes, Local Business Taxes, Vehicle & Vessel Title and Registration, Hunting and Fishing License, Concealed Weapons, Taxi Cabs, and Drivers License Company Size: 201-500 employees Websitehttp://www.leetc.com Industry: Government Administration