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Assistant Manager/ Service Manager

Leeds West Groups - Big O Tires

Assistant Manager/ Service Manager

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Are you a self-starting, proactive, motivated individual looking to launch/strengthen your career in the automotive industry?

    90% of our leadership team started inside the shop -- we LOVE to grow and promote our talent from within our team.

    ADDITIONAL DAILY CASH BONUSES AVAILABLE (Service-Based Bonuses) Ex. Every alignment completed/sold; you receive a bonus added to your paycheck

    Summary: An Assistant Manager is responsible for establishing and maintaining customer services through promoting customer satisfaction, retention and growth of existing and new business, oversees and is accountable for the operation of a shop ensuring maximum sales and profitability through staffing, safety and environmental compliance, leadership, inventory, expense control, human resources management, and managing operating costs.

    Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Ensure that each customer receives outstanding customer service by providing a customer friendly environment.

    Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives set forth by management with an emphasis on gross profit margins.

    Work within store performance budget and control shrinkage, expenses and payroll.

    Ensure appropriate inventory levels and record keeping. .

    Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.

    Continually evaluate and react to performance issues and actively recruit management candidates.

    Always ensure and maintain OSHA environmental, state and hazmat regulations, and safety compliance.

    Train, develop, and direct store personnel in all aspects of the business to create a skilled and cohesive team.

    Evaluate performance of store personnel.

    Maintains a high standard of facility cleanliness and ensures the physical image of the work location is pristine.

    What We Offer:

    Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including but not limited to:

    Paid Vacations AND Holidays

    401(k) with company match

    Great Health, Vision, and Dental Insurance Plans

    Paid Uniforms

    Career Development (reimbursement for ASE certifications, getting paid for attending continuing education, online learning, and more!)

    Opportunity for Advancement

    Work Environment: This job operates in an automotive retail and repair environment.

    All applicants must have a valid Driver's License and reliable transportation to get to/from work each day.

    We are an equal opportunity employer.