Job Description
Description
The role of office manager is responsible for building and maintaining a successful practice through communication to team and management of goals and expectations. This person is responsible for holding other employees accountable and provides support, communication and guidance to increase the team’s performance.
DUTIES AND RESPONSIBILITIES
Hire, train and manage performance of office team members.
Explain treatment plans and payment options to patients.
Be proficient and friendly on the phone and in person.
Manage and maintain current Accounts Receivables.
Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
Train on and review patient financing/credit.
Train team and ensure effective customer service skills via the telephone and in person.
Train and hold team accountable for building a productive office schedule.
Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software and insurance verification.
Must meet and manage the office performance to monthly performance goals
Effective communication ensuring cooperation between the front office and back office.
Respond to patients in a timely and professional manner.
Train staff or arrange training, as needed.
Assure timeliness and accuracy of paperwork.
Review and approve payroll (accuracy, control overtime) for office.
Oversight of supplies and inventory for the office and assure cost effectiveness.
Retention of staff and patients.
All other duties and responsibilities as assigned.
Qualifications
ADDITIONAL RESPONSIBILITIES
Positive attitude (motivation, team player).
Appearance (professional, clean, neat, meets company standards).
Knowledge of insurance processes.
Professionalism and leadership.
Willingness to learn from others.
QUALIFICATIONS
Five years Dental working experience.
Has a working knowledge of Dental front and back office.
Effective communication and time management skills.
Prior management experience strongly preferred.
Understanding of general dental terminology.
Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with Open Dental preferred.
Growing dental practice seeking an experienced Office Manager to run our Carson City, NV office. The Office Manager oversees daily non-clinical operations and supervises non-clinical staff. This person must acts with a sense of urgency to ensure patient satisfaction. This person assumes ownership of the office and takes the lead role on virtually all non-clinical matters with a leadership style which displays professionalism and positivity. We offer a competitive compensation package including top pay, excellent benefits, career advancement opportunities and a supportive work environment committed to helping you grow.
Candidates must have prior office experience in a dental practice.
Ideal candidates will have Dentrix, Open Dental or Dental Intel experience.
Job Type: Full-time
Required experience: