Job Description
We are the leading company in our industry and are hiring an experienced Customer Service Sales person to help us continue growth. If you're dedicated and ambitious, this an excellent place to master the art of sales along with having several career growth opportunities.
RESPONSIBILITIES FOR CUSTOMER SERVICE SALES
Perform informal and formal needs assessments for each customer to recommend appropriate goods and services
Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
Participate in training and professional development and put new skills to immediate and meaningful use
Foster a positive and pleasant working relationship with members of the customer service sales team
Familiarize yourself with current information about services and products available for customers
Accurately record customer demographics, sales orders, or other information digitally or in written form
Communicate with clients in Spanish or other local languages or refer them to a capable member of the team
QUALIFICATIONS FOR CUSTOMER SERVICE SALES
College degree or equivalent experience preferred
2+ years of customer service or sales experience preferred
Ability to cooperate with and support other members of customer service team
Strong verbal communication skills in the English language
Willingness to interact daily with customers from a wide range of cultures and backgrounds
Must be comfortable working independently and making minor decisions without direct supervision
Good sense of organization and keen attention to detail
Knowledge of customer service best practices and desire to participate in trainings and professional development
Ability to perform well in a fast-paced working environment