Our busy law office is growing, and we need a legal case manager to work alongside attorneys and achieve clients’ goals. Our ideal candidate will have experience in case management as a paralegal or legal assistant and be skilled in drafting documents, managing case files, and conducting legal research. We need someone who is an effective communicator, incredibly organized, and self-motivated. Our case managers play an essential role in ensuring that clients’ goals are met. If this sounds like something you can really excel at, please apply today. Responsibilities: Conduct structured post-inquiry and post-consultation sales conversations with qualified prospective family-law clients. Build trust quickly, listen for the client’s goals and urgency, and connect approved firm services to the prospect’s stated needs. Explain approved engagement steps, retainer and payment information, service expectations, and decision deadlines accurately. Ask directly and professionally for the prospect to retain the firm and complete the engagement process. Use ethical objection-handling methods to explore concerns regarding price, timing, readiness, trust, decision-makers, and competing firms. Identify the true barrier to commitment and determine the appropriate next step without pressure, manipulation, or misleading claims. Qualifications: Two or more years of successful consultative sales, inside sales, intake conversion, or high-trust closing experience. Demonstrated ability to ask for the sale, address objections, and follow through until a clear decision is reached. Strong empathy, listening, verbal communication, and relationship-building skills. Ability to discuss price and payment expectations confidently and professionally. High activity tolerance and disciplined follow-up across phone, text, email, and CRM tasks. Strong organization, urgency, attention to detail, and personal accountability. Ability to protect confidential information and stay within non-attorney boundaries. Proficiency with CRM systems, calling tools, email, calendars, and standard office technology Compensation: $51,000 - $73,000 yearly

• Conduct structured post-inquiry and post-consultation sales conversations with qualified prospective family-law clients. • Build trust quickly, listen for the client’s goals and urgency, and connect approved firm services to the prospect’s stated needs. • Explain approved engagement steps, retainer and payment information, service expectations, and decision deadlines accurately. • Ask directly and professionally for the prospect to retain the firm and complete the engagement process. • Use ethical objection-handling methods to explore concerns regarding price, timing, readiness, trust, decision-makers, and competing firms. • Identify the true barrier to commitment and determine the appropriate next step without pressure, manipulation, or misleading claims.