Cohen & Cohen Personal Injury Lawyers, P.C. Location: In-office (Forest Hills, NY) | Department: Case Management | Type: Full-time Make a Real Difference. Grow With a Team That Cares. At Cohen & Cohen, we’re more than just a law firm—we’re a close-knit, mission-driven team that shows up every day with compassion, professionalism, and purpose. We are currently hiring a Bilingual Case Manager who thrives on helping people, loves working in a collaborative environment, and is ready to grow in a meaningful legal career. As a Case Manager, you'll be the heartbeat of the client journey, ensuring every personal injury case moves forward with care and precision. You’ll work cross-functionally with attorneys, medical providers, and fellow staff—all within a culture that’s warm, supportive, and committed to doing right by clients. What Sets This Role Apart: • Real impact: Help individuals during one of the most vulnerable times in their lives. • Tight-knit culture: Join a collegial, down-to-earth team that values humor, hustle, and heart. • Room to grow: We invest in our people, providing training, mentorship, and opportunities for advancement. • Modern tools: Work in a forward-thinking, tech-enabled firm using platforms like Filevine, Arctrieval, and Hona. Responsibilities: What You’ll Do: • Serve as a trusted point of contact for clients, providing updates, empathy, and clarity • Schedule medical appointments, evaluations, and expert consultations through Filevine • Track case milestones, document key developments, and ensure deadlines are met • Conduct bilingual intakes and assist in translating documents and client communications • Coordinate transportation to appointments when needed • Manage medical records workflows and follow-ups via Arctrieval What Success Looks Like: • Client Onboarding: New cases fully onboarded in Filevine within 48 hours • Communication Cadence: Client check-ins every 14 days for the first 90 days, then monthly • Task Completion: 90%+ on-time execution of tasks, deadlines, and document workflows • Translation Accuracy: 98%+ error-free bilingual communications • Client Experience: High satisfaction and case progress with minimal friction Qualifications: • Are fluent in English and Spanish , with exceptional communication in both languages • Have high emotional intelligence and can support clients with empathy and tact • Are detail-oriented, organized , and able to juggle multiple tasks in a dynamic setting • Have 2+ years’ experience in personal injury or legal case management (preferred but open to training) • Are comfortable using case management software and the MSFT suite of products (Filevine experience is a big plus) Compensation: $20 - $30 hourly

• What You’ll Do: • Serve as a trusted point of contact for clients, providing updates, empathy, and clarity • Schedule medical appointments, evaluations, and expert consultations through Filevine • Track case milestones, document key developments, and ensure deadlines are met • Conduct bilingual intakes and assist in translating documents and client communications • Coordinate transportation to appointments when needed • Manage medical records workflows and follow-ups via ArctrievalWhat Success Looks Like: • Client Onboarding: New cases fully onboarded in Filevine within 48 hours • Communication Cadence: Client check-ins every 14 days for the first 90 days, then monthly • Task Completion: 90%+ on-time execution of tasks, deadlines, and document workflows • Translation Accuracy: 98%+ error-free bilingual communications • Client Experience: High satisfaction and case progress with minimal friction