Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.

Contingent upon Award

Job Title: Legal Clerk – Fact Witness Support

Location: Raleigh, NC (U.S. Attorney's Office – Eastern District of North Carolina)
Schedule: Full-Time, Monday–Friday (40 hours/week)

Position Overview

The Legal Clerk provides critical administrative and operational support to the United States Attorney's Office (USAO) Fact Witness Program. This role focuses on coordinating witness logistics, managing documentation and reimbursements, and ensuring the efficient participation of fact witnesses in federal legal proceedings.

The position directly supports Assistant U.S. Attorneys (AUSAs), Victim-Witness personnel, and other legal staff by handling high-volume clerical and coordination tasks essential to the federal judicial process.

Key Responsibilities

Witness Coordination & Support

• Serve as a primary point of contact for fact witnesses before, during, and after court proceedings.
• Coordinate and confirm witness appearances for:
  • Court hearings
  • Pre-trial conferences
  • Grand jury proceedings
• Communicate travel details, schedules, and expectations to witnesses.
• Identify and escalate special witness circumstances (e.g., international, military, or high-risk witnesses) to appropriate legal staff.

Travel & Logistics Management

• Arrange and coordinate witness travel, lodging, and related logistics in compliance with DOJ policies.
• Ensure all travel documentation is completed and provided prior to witness appearances.
• Meet witnesses upon arrival and provide courtroom orientation and guidance.
• Maintain awareness of safety and comfort needs for witnesses during court processes.

Financial Processing & Reimbursements

• Prepare, review, and submit witness vouchers and reimbursement documentation.
• Reconcile government travel accounts and ensure accuracy of financial records.
• Track status of payments and respond to inquiries regarding reimbursements.
• Ensure compliance with federal travel regulations and internal procedures.

Administrative & Clerical Support

• Maintain and organize witness files, records, and databases.
• Track court dates, hearings, and scheduling changes.
• Draft correspondence and standard legal-related communications.
• Perform data entry, document preparation, and records management.
• Support general office operations related to witness management.

Interagency Coordination

• Collaborate with internal and external stakeholders, including:
  • U.S. Marshals Service
  • Probation and Pretrial Services
  • Courts and investigative agencies
• Facilitate communication and coordination across agencies as needed.

Required Qualifications

• High school diploma or GED (associate's or bachelor's degree preferred)
• U.S. citizenship (required for federal contract work)
• Minimum of 2 years of administrative or clerical experience , including:
  • Travel coordination
  • Expense processing or reimbursements
  • File and database management
• Strong organizational and multitasking skills
• Ability to manage sensitive situations and interact with individuals under stress
• Excellent written and verbal communication skills
• Proficiency in standard office software; ability to learn government systems quickly

Preferred Qualifications

• Experience in a legal, government, or law enforcement environment
• Familiarity with federal travel regulations or payment systems
• Knowledge of legal terminology and court procedures

Work Environment & Conditions

• Fast-paced, deadline-driven environment with competing priorities
• Regular interaction with legal professionals and members of the public
• Occasional need for schedule flexibility or limited evening support
• Potential for local or limited travel as required by case activity

Security & Compliance Requirements

• Must pass federal background investigation and security clearance
• Required to complete DOJ ethics and cybersecurity training
• Must adhere to strict confidentiality and Privacy Act regulations

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled