Join Cohen & Cohen Personal Injury Lawyers, P.C., where you'll become a vital part of a team committed to making a meaningful impact in the lives of individuals and families affected by negligence. As an Intake Specialist, you'll be at the forefront of our personal injury practice, setting the tone for client experiences and playing a crucial role in their journey to justice. Y Your ability to connect warmly and confidently with potential clients, often converting leads into signed cases on the first call, will be key to your success. We foster a collaborative culture that values integrity, accountability, transparency, and continuous improvement, ensuring every team member's contribution is recognized and celebrated. We're looking for someone with a strong sales mindset, prior PI intake experience, and the empathy needed to guide clients through challenging situations. In return, you'll enjoy competitive compensation, profit-sharing on settlements, and opportunities for professional development, all within a supportive and inclusive environment. Ready to take the next step? Let's work together to achieve the best possible outcomes for clients. Responsibilities: • Engage with potential clients warmly and professionally, ensuring they feel heard and supported from the first interaction. • Conduct thorough initial consultations to gather essential information about potential cases, setting the foundation for successful client relationships. • Collaborate closely with attorneys to ensure all client information is accurately documented and communicated, facilitating seamless case management. • Convert leads into signed cases by effectively communicating the value and expertise of our legal services, contributing to the firm's growth. • Maintain a detailed and organized record of all client interactions, ensuring transparency and accountability in all communications. • Provide empathetic guidance to clients, helping them navigate the complexities of their legal situations with confidence and clarity. • Stay informed about industry trends and legal updates, continuously enhancing your knowledge to better serve the clients and team members. Qualifications: • Experience in personal injury intake or a related legal field. • Ability to handle high volumes of inbound communications with professionalism and efficiency. • Proven track record of closing retained cases on the first call. • Strong sales skills, including objection handling and urgency creation. • Proficiency in using Lead Docket and other case management systems. • Excellent communication skills, both verbal and written, to ensure clarity and empathy. • Ability to schedule and coordinate attorney consultations seamlessly and effectively. • Bilingual Spanish/English (required). Compensation: $55,000 - $68,000 yearly

• Engage with potential clients warmly and professionally, ensuring they feel heard and supported from the first interaction. • Conduct thorough initial consultations to gather essential information about potential cases, setting the foundation for successful client relationships. • Collaborate closely with attorneys to ensure all client information is accurately documented and communicated, facilitating seamless case management. • Convert leads into signed cases by effectively communicating the value and expertise of our legal services, contributing to the firm's growth. • Maintain a detailed and organized record of all client interactions, ensuring transparency and accountability in all communications. • Provide empathetic guidance to clients, helping them navigate the complexities of their legal situations with confidence and clarity. • Stay informed about industry trends and legal updates, continuously enhancing your knowledge to better serve the clients and team members.