Cohen Immigration Law Group, P.C. is a growing immigration law firm led by a retired U.S. Immigration Judge, dedicated to guiding clients through the immigration system with clarity, compassion, and precision. We are seeking a polished, reliable, and client-focused Immigration Intake Specialist to join our team and play a key role in ensuring smooth daily operations of the firm. This position is ideal for someone who thrives in a professional environment, communicates with confidence, and understands the unique needs of an immigration law practice. As the firm’s first point of contact, you will ensure a positive, supportive experience for prospective and current clients while assisting with intake, scheduling, and administrative workflows. Responsibilities: Client Intake & Lead Handling • Answer incoming calls, emails, and messages with professionalism and courtesy • Conduct thorough immigration intake screenings (eligibility, case type, urgency) • Manage and follow up with leads through CRM platforms as GoHighLevel • Maintain accurate client data and ensure prompt, consistent communication Front Desk & Reception • Greet clients warmly upon arrival • Provide intake paperwork and ensure a welcoming environment Scheduling & Administrative Support • Manage attorney calendars and schedule consultations • Confirm appointments and send reminders • Prepare consultation files and ensure documents are accessible • Assist with internal communication and coordination among team members Document & File Management • Scan, upload, and label documents accurately • Maintain organized physical and digital client files Qualifications: • Experience in a legal or professional office setting, demonstrating strong organizational skills. • Previous Customer Service or Sales Experience preferred • Ability to communicate clearly and empathetically with clients from diverse backgrounds. • Proven track record of managing multiple tasks efficiently in a fast-paced environment. • Familiarity with CRM platforms like GoHighLevel is a plus. • Strong attention to detail, ensuring accuracy in client data and documentation. • Experience in scheduling and calendar management, optimizing time for attorneys and clients alike. • Highly organized, detail-oriented, and able to multitask • Dependable, punctual, and professional in appearance and conduct Compensation: $20 - $25 hourly

• Client Intake & Lead Handling • Answer incoming calls, emails, and messages with professionalism and courtesy • Conduct thorough immigration intake screenings (eligibility, case type, urgency) • Manage and follow up with leads through CRM platforms as GoHighLevel • Maintain accurate client data and ensure prompt, consistent communicationFront Desk & Reception • Greet clients warmly upon arrival • Provide intake paperwork and ensure a welcoming environmentScheduling & Administrative Support • Manage attorney calendars and schedule consultations • Confirm appointments and send reminders • Prepare consultation files and ensure documents are accessible • Assist with internal communication and coordination among team membersDocument & File Management • Scan, upload, and label documents accurately • Maintain organized physical and digital client files