Legal Intake Specialist

Costa Ivone, LLC

Legal Intake Specialist

Chicago, IL
Full Time
Paid
  • Responsibilities

    Must be authorized to work in the U.S. to be considered for this position. We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate understands that each conversation can be the difference between securing a case or losing it. This position is ideal for someone with a competitive personality, strong sales instincts, and confidence on the phone. You will be the first point of contact for potential clients and a critical contributor to the firm’s growth. Responsibilities: • Handle inbound and outbound calls with prospective clients • Qualify leads and convert eligible prospects into retained clients • Clearly explain legal services and next steps • Build rapport, trust, and urgency during consultations • Accurately document call notes and client information • Follow up with leads consistently and professionally • Work closely with the legal consultation team to meet conversion goals Qualifications: • Sales experience required; legal intake experience is a plus • Competitive, goal-oriented mindset • Strong verbal communication and listening skills • Ability to perform in a fast-paced, high-volume call environment • Comfortably handling sensitive conversations with professionalism • Reliable, organized, and detail-oriented Compensation: $55,000 per year DOE

    • Handle inbound and outbound calls with prospective clients • Qualify leads and convert eligible prospects into retained clients • Clearly explain legal services and next steps • Build rapport, trust, and urgency during consultations • Accurately document call notes and client information • Follow up with leads consistently and professionally • Work closely with the legal consultation team to meet conversion goals

  • Compensation
    $55,000 per year