Intake Specialist Suburban Chicago DUI/Criminal Law Firm Location: Dohman Law Group – Rolling Meadows Office (1813 Hicks Road, Suite B, Rolling Meadows, IL 60008) About the role: As we continue to expand our operations, we are seeking a motivated and detail-oriented self-starter to join our team as an Intake Specialist. As an Intake Specialist, you will be the initial point of contact for individuals seeking assistance with a DUI, traffic, or criminal matter. You will play a crucial role in assessing potential clients' needs, gathering essential information, and guiding them through the initial steps of the process. Your exceptional communication skills and attention to detail will ensure a smooth and efficient intake process, laying the foundation for successful client representation. Compensation: • Base salary $45,000 - $50,000 yearly, plus bonus structure. • Collaborative and inclusive work environment with opportunities for growth and advancement as the firm continues its growth. • Professional development and training opportunities. How to Apply: If you are passionate about helping people through some of the most challenging periods of their lives and thrive in a fast-paced work environment, we want to hear from you! Please submit your CV/Resume along with a cover letter, which should tell us in 200 words or fewer why you are an excellent candidate for this position. We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Responsibilities: • Conduct initial consultations with prospective clients via phone, email, or video conferencing. • Gather relevant information about clients' history, goals, and challenges. • Assess potential clients' eligibility for various services offered by the firm. • Educate clients about the firm's services and processes. • Maintain accurate and detailed records of client interactions and case information. • Coordinate with attorneys and legal staff to schedule consultations and appointments. • Follow up with clients to collect additional documentation and information as needed. • Provide exceptional customer service and support throughout the intake process. • Schedule qualified potential clients for private consultations with our legal team. Qualifications: Requirements: • College degree or equivalent work experience. • Previous experience in customer service, sales, or intake coordination preferred. • Strong communication skills, both written and verbal. • Fluent in English (Fluent in Spanish would be a plus). • Excellent organizational skills and attention to detail. • Ability to multitask and prioritize tasks in a fast-paced environment. • Proficiency with technology and virtual communication tools. • Ability to work independently and collaboratively as part of a remote team. Compensation: $45,000 - $50,000 yearly

• Conduct initial consultations with prospective clients via phone, email, or video conferencing. • Gather relevant information about clients' history, goals, and challenges. • Assess potential clients' eligibility for various services offered by the firm. • Educate clients about the firm's services and processes. • Maintain accurate and detailed records of client interactions and case information. • Coordinate with attorneys and legal staff to schedule consultations and appointments. • Follow up with clients to collect additional documentation and information as needed. • Provide exceptional customer service and support throughout the intake process. • Schedule qualified potential clients for private consultations with our legal team.