Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll speak with prospective clients on the phone and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a our fun, supportive, and passionate team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files Qualifications: • Excellent and empathetic verbal and written communication skills required • Strong computer and data entry skills • Familiarity with case management and CRM systems a bonus • Previous legal experience highly valued • Previous customer service or sales experience preferred • High school diploma or equivalent needed, while a Bachelor’s degree is desired Compensation: $20 - $23 hourly

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