Polaris Law Group is looking for an empathetic, detail-oriented Legal Intake Specialist to join our expanding team in Creve Coeur, MO. If you’re someone who thrives in a fast-paced environment, enjoys helping others, and has exceptional communication skills, this is your chance to contribute to a mission-driven firm that makes a real difference for families. In this role, you’ll be the first point of contact for potential clients seeking our estate planning and elder law services. You’ll play a crucial part in ensuring a smooth, positive experience for clients from the very first phone call and throughout their journey with us. If you’re ready to work alongside a passionate team of legal professionals and grow your career, we want to hear from you! Why Polaris Law Group? • Make a Difference : Your work will have a direct impact on families by helping them navigate important decisions and protecting their futures. • Professional Growth : We’re a firm that invests in its employees, providing opportunities for growth and development within the legal field. • Supportive Team : Join a friendly, compassionate, and collaborative team that values your contributions and fosters a positive work environment. • Competitive Compensation: Earn a competitive hourly wage of $20 - $23, with opportunities for growth as you make a lasting impact on clients and the firm. What We Offer: • Paid Holidays & Generous PTO: Take the time you need to recharge. • Health Insurance : Comprehensive coverage for you and your family. • Retirement Savings : Employer-matched 401(k). • A Positive, Team-Oriented Culture : A supportive environment where your contributions are valued. • Professional Growth : Opportunities for career advancement and personal development. • A Mission-Driven Company : Feel good knowing your work has a direct, positive impact on clients’ lives. Responsibilities: • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard Qualifications: • Customer service or sales experience a plus • Possesses outstanding communication skills and sense of empathy • Familiarity with case management and CRM systems a bonus • Solid data entry, spreadsheet management, and computer skills • Proficiency with Microsoft Office products, especially Microsoft Excel • Previous legal experience a plus • High school diploma or equivalent required; Bachelor’s degree preferred Compensation: $20 - $23 hourly
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