Legal Intake Specialist (Remote) RWI Law – Family Law Firm Minneapolis, Minnesota (Remote) RWI Law is a family law firm based in Minneapolis, Minnesota, serving clients throughout the Twin Cities region. The firm focuses on divorce, high-net-worth divorce matters, and cases involving children. RWI Law is committed to guiding clients through complex and emotional legal situations with professionalism, empathy, and clear communication. We are currently seeking a Remote Intake Specialist to serve as the first point of contact for prospective clients. This role is essential to creating a strong first impression and ensuring a smooth, supportive intake experience. Position Details • Location: 100% Remote • Schedule: Monday–Friday, 5:00 PM – 1:00 AM (Minnesota Time) Responsibilities: • Answer inbound calls and respond to inquiries from potential family law clients • Conduct initial intakes with empathy, professionalism, and attention to detail • Accurately collect and document client information • Qualify leads and schedule consultations with attorneys • Follow up with prospective clients and no-shows • Maintain clear, compassionate communication at all times • Collaborate with the legal team to ensure a smooth client onboarding process Qualifications: • Prior experience in legal intake, client services, call center work, or high-empathy sales preferred • Strong verbal and written communication skills • Ability to handle sensitive family law matters with care and discretion • Excellent listening skills and strong attention to detail • Comfortable working remotely and managing tasks independently • Tech-savvy and able to learn CRM and intake systems • Reliable internet connection and a quiet, professional workspace Compensation: $8 - $9 hourly

• Answer inbound calls and respond to inquiries from potential family law clients • Conduct initial intakes with empathy, professionalism, and attention to detail • Accurately collect and document client information • Qualify leads and schedule consultations with attorneys • Follow up with prospective clients and no-shows • Maintain clear, compassionate communication at all times • Collaborate with the legal team to ensure a smooth client onboarding process