Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently Qualifications: • Skilled with Microsoft Office, especially Microsoft Excel • Strong computer and data entry skills • Previous experience with CRM and case management software desired • Previous customer service or sales experience preferred • Background in the legal industry preferred Compensation: $20 - $25 hourly

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