Benefits:

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Dental insurance

Vision insurance

We want to thank you for your interest in this job and our Firm. Please call our office at 407-834-4847 and ask to speak with Angalyn in reference to this job post or email our office at executiveassistant@onefirmforlife.com if you are interested in joining our team.

About the Role:

TK Law Inc. is looking for a motivated and detail-oriented Intake Specialist to join our growing legal team in Altamonte Springs, FL. This is an exciting opportunity to be the first point of contact for clients navigating the legal process, playing a vital role in shaping their experience from day one. If you thrive in a fast-paced environment and have a passion for helping people, we want to hear from you!

Candidate should be a professional, with a positive attitude, highly organized, smart, and able to keep up with a fast-paced environment. Business Professional Dress Required.

Responsibilities:

Conduct initial client intake interviews to gather case information and assess eligibility

Accurately enter and maintain client data in case management software

Communicate with prospective clients via phone, email, and in-person to explain the firm's services

Coordinate with attorneys and legal staff to ensure smooth case onboarding

Follow up with potential clients and track lead conversion through the intake pipeline

Maintain confidentiality and handle sensitive client information with discretion

Meet intake goals and metrics while delivering exceptional client service

Requirements:

Prior experience in a legal intake, customer service, or client-facing role preferred

Strong verbal and written communication skills

Ability to multitask and manage a high volume of inquiries in a fast-paced environment

Proficiency with legal case management software is a plus

Empathetic, professional demeanor with the ability to build rapport quickly

Highly organized with strong attention to detail and data accuracy

Bilingual (English/Spanish) is a plus

About Us:

TK Law Inc. is an Elite full-service law firm based in Seminole County, FL, committed to providing clients with compassionate and effective legal representation. Our team is known for going above and beyond to advocate for those we serve, earning the trust and loyalty of our clients. We have a highly organized and systematized practice and a team that works well together. Some on our staff have been with us three years and others for more than eight years. We encourage upward job mobility and that our staff is successful in their positions. We have a professional office, but we wouldn’t call it stuffy. We would describe ourselves as jovial and young in spirit