Location: North Charleston, SC (In-Office Only) About the Role: Ted Law Firm is growing and seeking a full-time Legal Intake Specialist to join our team. This role is perfect for someone with strong communication and customer service skills who thrives in a fast-paced environment. You’ll be the first point of contact for prospective clients—helping them feel heard, gathering case details, and supporting the onboarding process. Responsibilities: • Answer and screen prospective client inquiries • Gather case details and enter them into our systems • Draft and send engagement letters and intake documents • Assist clients in organizing required documents • Coordinate attorney consultations and manage schedules • Support marketing and outreach efforts • Handle clerical tasks like transcription, research, and data entry Qualifications: • Experience in intake, telemarketing, or high-volume call handling (law firm experience preferred but not required) • Strong communication, patience, and attention to detail • Organized and comfortable with data entry and case management tools • Coachable, professional, and team-oriented • Bilingual (English/Spanish) a plus • High school diploma required; bachelor’s degree preferred • Sales experience is a plus Compensation: $32,000 - $40,000

• Answer and screen prospective client inquiries • Gather case details and enter them into our systems • Draft and send engagement letters and intake documents • Assist clients in organizing required documents • Coordinate attorney consultations and manage schedules • Support marketing and outreach efforts • Handle clerical tasks like transcription, research, and data entry