Do you love helping people? Are you a people person who loves getting to the heart of the matter? We are seeking an experienced Legal Intake Specialist to join our team. This is an outstanding opportunity for a detail-oriented individual who is passionate about delivering excellent customer service in a fast-paced environment. In this role, you will be responsible for managing incoming legal matters, screening and assessing potential cases, and guiding clients through the intake process. This position offers competitive payment, mentorship, and development opportunities, as well as a supportive team environment. If you have excellent communication and organizational skills, with a desire to provide top-notch customer service, apply today! Responsibilities: • Professionally answer phone calls from potential new clients, ask questions to determine the root of the problem, and schedule an appointment to meet with the attorney to establish new client relationships • Greet clients and other visitors with a smile to create a welcoming first impression • Gather and document information from clients related to their legal needs • Maintain and update client database with accurate records • Assist legal professionals as needed with administrative tasks Qualifications: • 2+ years of customer service experience • Excellent written and verbal communication skills • Proficient in Microsoft Office Skills • Ability to quickly learn and utilize new systems • Ability to convey confidence on the phone, with a smile • Enjoy being in a dynamic job where no task is above or beneath you • Minimum of a high school diploma required Compensation: $45,000 - $52,000

• Professionally answer phone calls from potential new clients, ask questions to determine the root of the problem, and schedule an appointment to meet with the attorney to establish new client relationships • Greet clients and other visitors with a smile to create a welcoming first impression • Gather and document information from clients related to their legal needs • Maintain and update client database with accurate records • Assist legal professionals as needed with administrative tasks