Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Manage attorney schedules, including prospective client consultations, to foster caseload growth • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team Qualifications: • Possesses outstanding communication skills and sense of empathy • Proficiency with Microsoft Office products, especially Microsoft Excel • High school diploma or GED is a requirement; Bachelor’s degree is a plus • Background in the legal industry preferred • Previous customer service or sales experience preferred Compensation: $18 - $26 hourly
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