Job Description

• Conduct real-time intakes with attorney-clients on critical medical malpractice and personal injury cases, providing our Expert Search team with the vital information needed to meticulously research and identify the most impactful expert witnesses.

• Leverage your expertise in the review of medical records and summaries.

• Actively assist our Expert Search researchers by rigorously reviewing expert feedback on cases and providing crucial insights to determine the optimal expertise fit for medical malpractice and personal injury cases.

• Deliver exceptional, consultative customer service to attorney-clients during phone and video case intakes, collaborating seamlessly with our customer success, sales, and advisory teams to guarantee unparalleled client satisfaction.

Qualifications

• Registered Nurse

• Strong clinical knowledge - 5+ years of clinical experience working in an Emergency Room and/or Critical Care area in a hospital setting is a huge advantage for success in this role.

• 2+ years of experience working with a law firm or experience doing Legal Nurse Consulting would be beneficial for success in this role.

• Exceptional communication skills, both written and verbal.

• A true team player, demonstrating a customer-centric and solutions-oriented attitude.

• Proven ability to thrive in a fast-paced environment with ambitious performance metrics and goals.

• Comfortable that you can succeed in an "office-type" role.

Additional Information

All your information will be kept confidential according to EEO guidelines.