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Legal Operations Manager, Outside Counsel and Spend Management

Palo Alto Networks

Legal Operations Manager, Outside Counsel and Spend Management

Santa Clara, CA +5 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Your Career

    This role will support Palo Alto Networks’ legal department by optimizing outside counsel management and spend. This individual will manage outside counsel engagements, including selection, onboarding, performance evaluation, and billing review. They will also maintain legal technologies and processes for e-billing, matter management, and spend analytics. This role will report into the Director, Head of Legal Operations and collaborate with internal legal teams, finance, and outside counsel. ****

    Your Impact

    • Oversee quarterly and annual budget planning with Finance across legal practice areas.

    • Collaborate with stakeholders to forecast and budget legal spend.

    • Develop and implement strategies to reduce outside counsel spend while maintaining quality.

    • Implement a top-tier law firm panel program (preferred vendor panel) and a spend optimization strategy with outside counsel.

    • Manage onboarding for new firms, selection, and performance evaluation of outside counsel.

    • Negotiate and manage outside counsel billing rates and alternative fee arrangements.

    • Oversee e-billing, ensuring accuracy and compliance, including invoice review and processing.

    • Develop and maintain legal spend analytics and reporting to identify trends, cost drivers, and savings opportunities.

    • Implement and manage legal technology solutions for outside counsel management, e-billing, and spend analytics, including systems implementations, training, and user support.

    • Stay current on industry best practices for outside counsel management and legal spend optimization.

    • Train internal legal teams and outside counsel on billing guidelines, e-billing processes, and relevant topics.

    • Drive continuous improvement in legal operations processes and systems.

    • Develop strong, collaborative relationships with cross-functional partners.

  • Qualifications

    Qualifications

    Your Experience

    • A self-starter with enthusiasm, who can work independently with minimal oversight on certain projects but who is also a team player and can support projects when needed. Must have a passion for operations, willing to take on diverse projects.

    • Excellent analytical, negotiation, and communication skills.

    • Ability to manage multiple projects and prioritize effectively.

    • Impeccable attention to detail and exceptional professional judgment. Excellent organization and communication skills with the ability to develop, implement, and enhance processes.

    • Ability to execute under pressure and within tight timelines while juggling multiple projects.

    • 7+ years of experience in legal operations, focused on outside counsel management and understanding of legal billing practices/e-billing systems.

    • Experience with legal technology solutions, including matter management, e-billing, and spend analytics platforms.

    Additional Information

    The Team

    We are a Legal Team who is unrelenting in our pursuit of achievement, we are constantly seeking improvements and can take on every challenge. We value a positive attitude and high empathy. We adjust according to the situation, learn new things, innovate, and try new methods. We value collaboration, function as a team and know that our colleague’s experience and knowledge are valuable. We demonstrate the highest level of adherence to not only what is legal but also what is right. We apply our legal knowledge to real-world scenarios, have a desire to explore the unknown and question the status quo in pursuit of better, more effective solutions.

    Compensation Disclosure

    The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $178,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

    Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

    All your information will be kept confidential according to EEO guidelines.

  • Locations
    Santa Clara, CA • Atlanta, GA • Chicago, IL • Boston, MA • Dallas, TX • Seattle, WA