Legal Receptionist

Doppelt & Forney, A Professional Law Corporation

Legal Receptionist

San Diego, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    The legal receptionist serves as the front-line representative of our prestigious law firm, providing exceptional customer service and administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a fast-paced work environment. Essential qualifications include a proven track record in Accounts Receivable within a Law Office setting is required. This position plays a crucial role in creating a positive first impression for clients, visitors, and callers.

    Responsibilities

    Front Desk Management:

    · Greet clients and visitors in a professional and courteous manner.

    · Manage the reception area to ensure it is tidy and presentable.

    · Answer incoming calls and direct them to the appropriate person or department.

    · Assist with side projects from attorneys, paralegals, and marketing.

    Accounts Receivable:

    · Experience with Accounts Receivable and Collection for Family Law

    Client Interaction:

    · Assist clients with general inquiries and provide basic information about the firm's services.

    Administrative Support:

    · Provide administrative support to attorneys and legal staff as needed.

    · Coordinate meetings, conferences, and appointments.

    Document Handling:

    · Receive, sort, and distribute mail and packages.

    · Assist in preparing and organizing legal documents.

    Communication:

    · Effectively communicate with internal staff and external clients to relay messages and information.

    · Manage email correspondence and ensure timely responses.

    Technology Proficiency:

    · Utilize office equipment and technology, including phone systems, computer software, and document management systems.

    Confidentiality:

    · Maintain strict confidentiality regarding client information and internal matters.

    Problem Resolution:

    · Address and resolve issues or conflicts that may arise at the front desk.

    · Escalate complex matters to the appropriate personnel.

    Qualifications:

    · High school diploma or equivalent; additional education or certification in office management is a plus.

    · Law Office experience with Accounts Receivable (Required)

    · Proven experience as a receptionist or in a similar role, preferably in a legal setting.

    · Excellent interpersonal and communication skills.

    · Proficient in Microsoft Office Suite (Word, Excel, Outlook).

    · Ability to handle multiple tasks and calls simultaneously and adapt to changing priorities.

    · Strong organizational skills and attention to detail.

    · Professional appearance and demeanor.

    Working Conditions

    · Full-time position with regular office hours.

    · Occasional overtime may be required based on business needs.

    · Fast-paced and dynamic work environment.

    Benefits

    · 10 paid legal holidays a year

    · 3% 401(k) matching after a year.

    · One week of paid vacation after a year.

    · Five paid sick days per year.

    · Firm contribution to medical, dental, and vision.