Job Description

Job Description

Small and busy law firm looking to hire a highly motivated, professional and reliable individual to work as a legal secretary/assistant.

The ideal candidate will possess the following skills:

• Fluent in English and Spanish
• Passionate about helping others;
• Strong work ethic;
• Responsible and reliable;
• Excellent multitasking abilities;
• Detailed oriented nature to meet the demands of our fast-paced environment;
• Communicate effectively and empathetically with clients who are dealing with difficult circumstances;
• Proficient typing skills;
• Computer skills and a knowledge of Microsoft Outlook, Word and Excel programs

Daily responsibilities include:

• Heavy call volume with client contact through phone calls as well as appointments;
• Conducting interviews with clients for new cases;
• Case Management and File Reviews for preparation of upcoming hearings and settlements;
• Follow up on medical reports that are required to keep case flowing smoothly;
• Contact with insurance carriers for payments, medical treatment issues;
• The ability to handle heavy call volume, customer service, and organization is imperative in succeeding in this position
• Manages busy schedule and prioritizes attorneys’ time.
• Monitors high volume of incoming emails, faxes and ensures all outgoing correspondence is delivered in a timely manner.
• Keeps attorneys apprised of urgent client issues throughout day.
• Communicates directly with clients, maintains professional demeanor and observes attorney-client confidentiality.
• Performs extensive document review, drafts, and finalizes correspondence and memoranda to clients and federal agencies.
• Maintains high volume of filing.
• Manages all aspects of time entry and client billing.
• Makes travel arrangements and organizes meetings.
• Works with other secretaries to ensure that support is available to all attorneys during the workday.

Knowledge, Skills, and Abilities

Competencies required for successful job performance.

• Excellent interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of attorneys, staff, and clients and to provide accurate information with professional courtesy and tact.

• Excellent verbal and written communication skills with the ability to read English and write at a business level using proper English grammar and appropriate vocabulary for a professional services firm.

• Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).

• Detail oriented and organized with the ability to handle competing demands in a timely and efficient manner and meet deadlines.

• Ability to prepare routine forms, reports, correspondence and the like from rough draft to final, typed-quality documents.

• Ability to accurately type50+ wpm

• Ability to perform other duties or tasks that may be assigned on an as-needed basis.

• Excellent organizational skills and attention to detail.

• Ability to demonstrate absolute discretion with sensitive and confidential information.

• An enthusiastic and committed approach, whilst remaining flexible and proactive at all times.

• An ability to work well in high pressured situations while maintaining a professional attitude.

• Able to work fast, accurately and to tight deadlines.

• Ability to prioritize tasks, conflicting demands and deadlines and act on own initiative.

• A strong team player with an ability to form supportive relationships throughout the firm.

• Adaptable and open to change.

• Willingness to broaden experience and develop skills further.