Benefits:

Competitive salary

Location

100% Remote

Experience Level

Senior Level (7 or more years of relevant experience)

Role Overview

The Project Lead – FCCMS is responsible for leading functional, project management, and operational support activities for a statewide Family Court Case Management System. This role oversees system enhancements, transition planning, and ongoing maintenance operations, while ensuring alignment with business requirements and stakeholder expectations. The position requires strong experience in case management systems, software implementation, and cross-functional team leadership.

Key Responsibilities

Project Leadership & Delivery Management

Lead project management activities for the transition of the case management system between organizations

Provide guidance and direction to functional and technical teams

Manage system enhancements and ongoing maintenance efforts

Coordinate priorities, timelines, and deliverables across teams and stakeholders

Functional Analysis & Solution Design

Lead functional analysis and system design activities

Manage requirements gathering, documentation, and validation processes

Review and validate vendor designs to ensure alignment with approved requirements

Work with stakeholders to address complex business process changes

Testing, Defect Management & Quality Assurance

Oversee testing activities including scenario development, scripting, and execution

Manage defect triage across testing phases including defects, design issues, and scope changes

Coordinate with development teams to resolve issues and validate fixes

Monitor quality metrics and ensure system reliability

Stakeholder Engagement & Communication

Collaborate with business users, state agencies, and external partners

Communicate effectively with technical, non-technical, and executive stakeholders

Facilitate priority-setting discussions with business committees and leadership teams

Coordinate with subject matter experts to validate system functionality

Training & User Enablement

Develop and lead ongoing user education and training programs

Ensure end users are prepared for system updates and enhancements

Support knowledge transfer and system adoption initiatives

Implementation & Operations Support

Support system interfaces and integrations with external systems

Assist with implementation of system enhancements and E-Filing initiatives

Participate in maintenance and operations activities for production systems

Required Qualifications

7 or more years of experience working with and configuring Family Court Case Management Systems

5 or more years of experience designing and documenting software solutions

5 or more years of experience managing and defining software requirements

5 or more years of experience managing complex software implementations

Bachelor’s degree or equivalent professional experience

Preferred Qualifications

Strong understanding of testing methodologies including component, integration, performance, regression, and acceptance testing

Experience managing software testing or development teams

Ability to read and interpret data models and perform SQL queries

Experience managing projects during maintenance and operations phases

Experience with E-Filing systems

Core Skills & Attributes

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Ability to work effectively with technical and non-technical stakeholders

Strong leadership and team collaboration abilities

Proficiency with Microsoft Office tools, SharePoint, Teams, and project management tools

Ability to operate in fast-paced, high-visibility environments

This is a remote position.