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Customer Service Representative (CSR) - IMMEDIATE HIRE!

Legion, Inc.

Customer Service Representative (CSR) - IMMEDIATE HIRE!

Oakland, CA
Full Time
Paid
  • Responsibilities

    Job Description

    LEGION is a growing Sales and Marketing Company currently seeking a goal-driven, motivated Customer Sales Support Representative in the BAY area! Looking for an Entry Level position that provides the training? Look no more! The Customer Sales Support Representative will be trained to interact with customers to answer general inquiries, explain the sales process, resolves issues, and handle customer complaints.

    The ideal Customer Sales Support Representative candidate will maintain a professional image both in our office and in our clients’ atmospheres as well as uphold a can-do attitude at all times. The Customer Sales Support Representative will have an opportunity to grow into a leadership position where they are training individuals in the appointment setting process, the sales structures, as well as the recruiting process. This Customer Sales Support Representative position is perfect for someone looking to transfer into more of a business professional setting from the retail sales or hospitality industry and also for someone coming from a sports background right out of school!

    Here at LEGION, we started out as a sports and entertainment marketing firm with a mission to connect local businesses with the right consumers. We focus on the integrity of our employees, proper brand recognition, and exclusive deals that make having fun affordable for everyone. With the success we’ve had, we started partnering with other local agencies; one in particular, a government compliance and outreach program. The work we do is meant to help everyone in our community, and with the fast-moving partnerships we’ve acquired, that has also allowed us to provide mentorship programs for our staff. We do not believe in seniority and politics, thus, we provide a program to develop each individual’s skill set which allows them to essentially self-promote (after reaching qualifications) from the entry-level to management. We believe in upward mobility that is based on merit. Providing full transparency to everyone looking to move up in their careers has become one of the key contributors to our growth as an organization and for our clients.

     

    RESPONSIBILITIES:

    • Interacting with customers on a face-to-face basis

    • Providing our clients with customer feedback

    • Problem-solving customer issues

    • Helping customers find the right products and services to suit their needs

    • Assist on closing sales

    • Representing our clients in a professional, friendly, and honest manner at all times

     

    REQUIREMENTS:

    • Strong ability to collaborate with a team

    • 1-2 years working in a Customer Service or sales field

    • A desire to learn and develop professional skills

    • Clear and friendly communication skills

    • Ability to use only positive language when interacting with customers

     

    *This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible

    "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."

     

    All entry-level associates assist with the selling (base pay provided) of our client’s products and/or services

    Company Description

    Legion combines proven strategy with professional implementation with unique platforms for advertising to ensure our clients brands gain traction. Our outreach programs allow us to focus on precision and strive for perfection to ensure strong market growth. Our client representatives' goals are to build resilient relationships between clients and potential consumers, with a high return of investment.