Job Description
JOB TITLE: Billing Clerk
DEPARTMENT: Sales
STATUS: Hourly
REPORTS TO: Inside Sales Manager
SUMMARY: Billing clerks is primarily responsible for preparing, issuing and processing invoices, as well as maintaining financial records of customers. These workers should be detail-oriented and proficient in mathematics. This entry-level position usually requires a high school diploma and the ability to use basic computer software. The Inside Sales Associate reports to the Inside Sales Manager.
QUALIFICATIONS:
High School Diploma or Equivalent
1-2 years of customer service experience, preferably serving the automotive (parts) related industry in billing, finance or other related fields.
Very effective communication and interpersonal skills to interact effectively with team members from all departments as well as customers.
Must be capable of generating accurate invoices that meet customer requirements and generate the required profitability for the Company.
Ability to learn and adapt quickly to a changing business environment.
Team player with a demonstrated ability to work effectively with all other departments.
Strong working knowledge of PC skills with Outlook, Excel, Word and other quoting software.
Keen knowledge of mathematics and finances.
Detail and goal oriented.
Self-motivated and dependable.
ESSENTIAL FUNCTIONS:
Ensure that all customer interactions contribute to the most positive Company image as possible.
Work with the with inside and outside Sales Team daily to ensure accurate billing of goods and services to our customers.
Ensure compliance with change order documentation such that all parts and labor efforts for production are accurately accounted for and billed to the customer.
Must be extremely organized with dedicated attention to detail with strong multitasking skills.
Provides support to management staff.
Other duties and responsibilities as determined applicable by supervisor and or executive leadership.
Data Entry and Review – posting invoices/vouchers /payment requests.
Problem resolutions of account related issues.
Balancing statements & finalizing data.
Scanning and/or Filing documents.
Email and or mail customers invoices daily.
Breaking down and costing deals.
Seek assistance from more senior team members with difficult customer service issues and concerns when needed to the satisfaction of the customer.
Fast learner that is open to change and able to handle demanding environment.
Ability to work independently and with a team.
Strong communication and people skills – both written and verbal.
COMPENSATION:
· Salary Range: DOE and scope of responsibilities
· Company Benefits: Medical, Vision, Dental, 401K available., PTO and holidays
· Work Hours: 8:00 am - 4:30 pm
· Pay Periods: 26 pay periods to be paid every other Friday.
Company Description
You know what you need to keep your department’s cars running in top condition, but actually installing emergency equipment isn’t part of the academy training. That distinction belongs to Lehr. We understand what law enforcement vehicles, fire trucks, and other emergency vehicles need, and, more importantly, how to make sure everything is working in sync. As one of California’s largest suppliers, we warehouse thousands of products to expedite your service ticket for items like light bars, siren controllers, computer mounts and corner strobe systems. After all, a vehicle sitting in the shop won’t help you cover your responsibilities on tonight’s shift. We’ve earned a reputation for providing first-responders with the top-notch technical products they need, always at competitive prices, and always installed by our experienced team of technicians. When your department is really in a fix, we’re also one of a handful of shops that can repair and rebuild starters and alternators, for example—we know you need vital, economical choices for fleet vehicles. Together we’ll see that you—and California citizens—get the best the city has to offer in emergency services.