Fast growing global provider of data automation to the financial services industry seeks your data analysis, configuration and strong client facing skills for the role of Senior Consultant, based out NYC (remote possible). This full-time role focuses on the implementation of our core software products to clients throughout North America.
Our market experience, coupled with technical expertise, has provided the foundation for creating the market-leading data automation and management solution. By applying our core capabilities to a number of business problems we are able to deliver pre-configured solutions that address data requirements in an easy to use way.
OUR APPROACH
We pride ourselves on our straightforward and honest approach from a project and commercial perspective. This is the basis of our strong client relationships which allows us to work with an impressive customer list of industry leaders in Banking, Financial Services, Insurance and Energy Trading.
Due to our flexible operating model, we can adapt quickly to new technologies, market conditions and regulatory frameworks to provide our clients with an agile service that is rarely seen in the industry. Our technology is different, as is the way we do business.
The Individual:
The candidate must demonstrate a keenness to learn about both the software and the finance industry itself. They must be able to produce and respond to detailed written and oral communication.
An interest in computing/technology is highly desirable. Elements of the software are designed to allow users to transfer Excel skills so a good knowledge of Excel or Access would be beneficial, as well as any SQL and XML skills.
We are looking for a confident, hard-working, intelligent person with a keen attitude to join the team and get involved. We are a fast-growing company and the role is likely to change as we grow and you will play a vital part in defining what that role is as time goes on. A willingness to take responsibility is also very important for us. We want people who when they see a problem, do something about it not say it isn’t in their job description.
Client Implementation Consultants are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them from project inception to ‘go live’. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation.
Please note, in order to be considered for this role, you must meet the following minimum criteria:
Elements of the software are designed to allow users to transfer Excel skills; so a good knowledge of Excel or Access would be beneficial. At its heart this is a technical role, however, analysis and communication skills are critical to understand the business requirements and take a lead role in delivering the solution. A typical day would involve a variety of activities, involving the whole lifecycle of a project.
As part of our team of specialist consultants, you will be integral to delivering the projects that you are working on. Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself. This means that you must be self- sufficient and able to work on your own initiative.
Other key attributes we are looking for include: ability to quickly build sustainable relationships, logical and analytical problem-solving skills, excellent verbal and written communication skills, positive client service approach with a ‘can do-will do’ attitude and a desire to take responsibility for delivery, strong technical skills including XML and SQL, and preferably some software development experience such as .NET or Java. A strong academic background preferred, but not essential.
Role Dimensions:
As a Implementations Consultant, you will work with both the Sales and Delivery teams to ensure that business needs are fully understood to aid new client acquisition, ongoing account development and project implementations.
The nature of our software means it can meet a very wide range of business requirements. It is used to automate and manage the processing of any kind of information ranging from website scraping to email attachments and faxes. It is extremely flexible and provides an automation toolkit that includes complex data manipulation, reporting capabilities, workflow and email notifications which can all be configured by non-technical users. There are endless uses to improve efficiency in the large organizations we work with. A foundation of the role therefore will be the ability to understand extremely varied business processes and then communicate requirements effectively to the technical teams, managing change, producing documents and assisting with building demos in the software as needed.
RESPONSIBILITIES
EXPERIENCE AND QUALIFICATIONS