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Customer Service Office Staff

Lenders Recovery Service, LLC

Customer Service Office Staff

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    We are a growing Indianapolis based, veteran owned repossession company in search of a highly motivated, organized person to help support our office.

    Responsibilities

    · Greet Clients warmly and answer phones

    · Assist the office in filing duties

    · Perform basic bookkeeping duties

    · Perform data entry (License plates, Voluntary updates for clients)

    · Operate copy, scanning and mailing equipment

    · Demonstrate friendly and cooperative attitude and maintain high level of customer care

    · Scan and upload documents into our systems

    · Accepting accounts in our operating systems

    · Maintain all reporting documentation and logs and, pay attention to detail

    · Perform other duties assigned and take part in cross-training

    · Operate copy, scanning and mailing equipment

    · Ability to learn and manage software/programs related to the repossession industry

    · After hours phone rotation with rest of staff

    Requirements and skills

    · Proficiency in Microsoft Office Suite and Outlook

    · Hands-on experience with office equipment (e.g. fax machines and printers)

    · Professional attitude and appearance

    · Solid written and verbal communication skills

    · Ability to be resourceful and proactive when issues arise

    · Excellent organizational skills

    · Multitasking and time-management skills, with the ability to prioritize tasks

    · Customer service attitude

    · High school degree; additional certification in Office Management is a plus

    Not required but a bonus skill: Knowledge of Repossession industry and associated software/programs such as RDN, Clearplan, Cleardata, Recovery Connect, ALS

    Background check and drug screening may be required

    Pay: $15/ hour. At 6 months you will be eligible for a raise of up to $1 an hour with a $500 retention bonus. At 1 Year, you will be eligible for up to an additional $1 an hour.

    Additional Information: Company paid Life insurance, Simple IRA match, Health Insurance options, Paid time off