Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Are you passionate about leading and mentoring people? Do you thrive on developing teams, improving processes, and driving performance through coaching and accountability?
If you’re ready to take on a leadership role where you can make a real impact, grow your career, and have FUN doing it—keep reading!
Who We Are
At Del Sol Furniture, we’re proud to be a local, family-owned business serving the Phoenix community since 1997. Beyond beautiful furniture, we also provide installment loans that help families create homes they love.
Our Lending Division is the engine that powers that mission—supporting our customers through responsible credit decisions, effective collections, and fair resolutions. We’re looking for a dynamic Lending Mentor & Department Leader to guide our Credit, Collections, and Legal Collections teams to new heights.
What You’ll Be Doing
Leading three key departments: Credit, Collections, and Legal Collections—ensuring they’re aligned, efficient, and customer-focused. Coaching and developing team members—helping them build skill, confidence, and consistency. Reviewing performance metrics and creating actionable plans to drive improvement. Analyzing trends to improve loan performance, reduce delinquencies, and strengthen portfolio quality. Partnering with leadership to build a culture of accountability, excellence, and teamwork. Championing process improvement and kaizen, ensuring we constantly evolve and get better every day.
What Makes You Perfect for This Role
You’re a natural mentor—you love helping people grow and holding them to high standards. You have strong leadership experience in consumer lending, credit, or collections (3+ years preferred). You know how to balance compassion with accountability—you care about people and performance. You’re analytical, detail-oriented, and results-driven, but never lose sight of the human side. You thrive in a fast-paced, team-driven environment and believe in doing things with excellence.
Why You’ll Love It Here
You’ll lead teams that make a real difference for our customers and company. You’ll have the freedom to coach, innovate, and shape the culture. You’ll see your leadership directly impact performance and customer satisfaction. You’ll be part of a family-oriented culture that celebrates growth, integrity, and teamwork.
Salary 65k to 75k Base
Competitive Base Salary, plus opportunity for bonuses based on performance.
Benefits & Perks
Health, Dental, and Vision Insurance
Life and Disability Insurance
Paid Vacation, Holidays, and Personal Time
Generous Employee Discounts
Tuesday–Saturday Schedule (Sunday and Monday Off) Saturday is important for Collections
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.