Job Description

We are seeking a Loan Officer assistant to become a part of our team!

RESPONSIBILITIES:

• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Screen and make calls, book appointments and provide administrative support as needed

​​QUALIFICATIONS:

• High school diploma or equivalent required.
• Must be Bilingual
• At least 2-3 years of professional office environment required, preferably as a mortgage assistant
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Highly motivated and goal-oriented with excellent customer service and communication skills.