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Tech Support (Max $20/hr W2 - Onsite)

Lenmar Consulting Inc.

Tech Support (Max $20/hr W2 - Onsite)

Omaha, NE
Full Time
Paid
  • Responsibilities

    Job Description

    Job Details:

    Minimum 1-3 years of computer hardware and software support experience in an enterprise environment

    Thorough understanding of Windows and MAC Operating Systems.

    Understanding of active directory, group policy, iOS and Android devices, VOIP, networking, VMware and virtual infrastructure preferred.

    Strong computer skills necessary in Microsoft Office Suite (2010/2016/365)

    Familiarity with enterprise class video conferencing Strong written and verbal communication skills

    Excellent people skills with ability to handle difficult situations

    Excellent time management and organizational skills

    Ability to multitask and prioritize

    Familiarity with Request and Incident ticketing systems (Remedy, GIRA) Strong Troubleshooting capabilities evidenced by organized, analytical thinking

    Ability to work with minimal supervision

    Keen attention to detail, with a commitment to follow through and follow-up

    Must be able to communicate effectively with technical and non-technical audiences and interact with all types of clients including technology, business, management and executive management

    Must be a self-starter with the ability to work independently and in a collaborative team environment

    Acquire and maintain current knowledge of relevant products offerings and support policies in order to provide technically accurate solution to associates and team members

    Military education or experience may be considered in lieu of civilian requirements listed

  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.