EXECUTIVE HOUSEKEEPER

WHY LESSEN

We bring commercial luxury homeowners and renters together with smart technology and caring local teams. Today, we are on our way to becoming the largest full-service short-term rental services company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment. 

WHY HOUSEKEEPING AT LESSEN

We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. 

WHAT WE'RE LOOKING FOR

We're searching for an exceptional individual to join our team as an Executive Housekeeper. This person will manage a team of house cleaners and laundry specialists and partner with our local management team.  This is a salaried management position.

WHAT YOU'LL DO

• Oversee a team of housekeepers and laundry specialists in Southern California: San Diego, Palm Springs, Temecula, and Newport Beach.
• Traveling between worksites is involved and this person will need their own reliable transportation. 
• Hire, manage, and retain a team of 20-40+ efficient and high-quality housekeepers and laundry personnel ensuring all are trained, effective, and adhere to Lessen policies and procedures
• Support your team with escalated guest and homeowner concerns by responding to emails, calls, and work orders
• Conduct and/or schedule inspections prior to guest arrivals
• Establish and maintain collaborative relationships with fellow regional team members and the upper management team

SKILLS YOU'LL NEED

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
• Experience managing a team of employees
• Experience with running a commercial or Resort-scale laundry facility
• Knowledge of city, state and federal employment laws (we will train you)
• Professional in all forms of communications such as email, phone calls, video calls and texts
• Ability to work well under pressure in an agile, fast-paced environment 
• Excellent time management skills with the ability to change activity frequently and cope with interruptions
• Highly responsive and reliable 
• Strong attention to detail
• Ability to stand, sit, and walk for an extended period of time

WHAT YOU'LL GET

• Salaried Position in California.
• Company paid Medical Insurance, with optional dental and vision
• 401K retirement savings plan 
• Paid sick time 
• Career advancement opportunities
• All the equipment, tool, and supplies you and your team need to be successful
• Great colleagues and culture