LOCATION: Columbus, OH / Greater Columbus Convention Center

As a Levy Restaurant Manager you will be responsible for leading your team members in executing “The Levy Difference” in regards to retail  operations, human resources and financials.

Operations

• Has strong attention to detail
• Holds team accountable to daily responsibilities to deliver great guest service
• Ensures team members have the tools necessary to complete their jobs
• Ensures show quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy team members
• Regularly obtains feedback from clients and customers to improve operations
• Supports and communicates Company initiatives
• Respond and assist in any guest service issues
• Executes all restaurant/cafe promotions and programs as outlined and in accordance with Levy standards
• Assists in purchasing retail stock in accordance with inventory par levels
• Continually drives team members to build sales throughout retail environment
• Successfully merchandises inventory to drive sales

 

Controls

• Thoroughly and accurately uses applicable Levy systems (BOSS, Point-of-sale, WFM and more)
• Ensures that all security, safety and sanitation standards are achieved
• Responsible for enforcing store policies and procedures
• Achieves daily sales and assigned cost goals
• Achieves assigned budget goals
• Employs good safety and sanitation practices
• Executes required daily reporting in a timely manner
• Assists in completing required department reports and compiling information at month end closing
• Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Adequately schedules team members to meet operational needs and desired targets

Team

• Uses all performance management tools to provide guidance and feedback to team
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
• Interviews, hires, trains and develops team members according to Levy guidelines
• Displays a positive attitude towards team members

Levy is an equal opportunity employer.  At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Required Skills

• Able to communicate effectively with management team, customers and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Experience with hard and soft lines of sports merchandise
• E-commerce experience
• Stamina to work 60 hours or more per week
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system

Required Experience

Minimum of 5 years Restaurant Management experience.  Experience in premium short order/café environment a plus.