Join a passionate and purpose-driven team of colleagues who contribute to Health Benefits mission of helping people increase wellbeing through better health and greater financial security. At Health Benefits, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Health Benefits, we have a commitment to welcoming people, no matter their background, identity, or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients, and communities. 

As one of the nation’s largest independent benefits administrators, Health Benefits helps our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients.

We are currently looking for an Associate Client Manager. The Associate Client Manager (ACM) is responsible for the overall relationship with the client, from implementation, everyday problem resolution through renewal activities. The ACM may work directly with sales executives on small groups that are sold and will have groups that are generally under $50,000.00 ANR. This position may have minimal assistance from a Client Coordinator. They maintain senior management level contact with Benefits, Human Resources, and the financial staff of the client. The ACM is also responsible for the service delivery of Health Benefits products and services that ensure client satisfaction.

PLEASE NOTE PREFERENCE WILL BE GIVEN TO CANDIDATES THAT CURRENTLY RESIDE IN GEORGIA, ARKANSAS, OR TENNESSEE. 

KEY ACCOUNTABILITIES:

• Responsible for the ongoing day-to-day involvement with assigned clients, including but not limited to:
  • Problem solving/issue resolution
  • Personal contact with the clients – phone calls, visits, meeting, etc.
  • Creating, analyzing and presenting reporting packages
  • Coordinating and presenting renewals, claim reviews, with appropriate follow-through
  • Presenting relevant industry/corporate/market issues to client as appropriate
  • Completing Client Action Plans
  • Recommending appropriate up-sales and approach.
  • Directing and overseeing stop loss renewal with Sales Coordinator/Underwriter
• Assumes primary responsibility for implementation of new business in close collaboration with implementation manager, including but not limited to:
  • Working closely with the sales producers to learn not only what was sold but also nuances and personality of group
  • Ensuring timely completion of SPD
  • Set-up and maintenance of performance metrics
• Coordinating communications with client/Health Benefits departments/vendors regarding new groups, terminations, plan changes, issues, new products, etc.
• Produces other projects, analyses, reports, etc., as directly by client/director/consultant/senior management.
• Other duties as assigned.

EXPERIENCE & EDUCATION:

• 2-3 years of Client Coordinator or client-related experience
• Results oriented and self-motivated
• Excellent interpersonal and communication skills
• Ability to interact with senior level executives
• Thorough understanding of self-funding and employee benefit plans
• Excellent presentation skills
• Ability to travel, if necessary
• Bachelor's degree preferred

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, RELIGION, COLOR, NATIONAL ORIGIN, SEX, AGE, OR DISABILITY

IF YOU ARE A COLORADO RESIDENT AND THIS ROLE IS A FIELD-BASED OR REMOTE ROLE, YOU MAY BE ELIGIBLE TO RECEIVE ADDITIONAL INFORMATION ABOUT THE COMPENSATION AND BENEFITS FOR THIS ROLE, WHICH WE WILL PROVIDE UPON REQUEST.

Required Skills Required Experience

Required Skills:

• Bachelor’s degree in Mechanical Engineering or equivalent.
• Minimum two to three years production experience (preferably in the food industry.
• Work is generally performed within a manufacturing environment subjected to temperatures of cold and warm along with wearing the proper PPE, with standard office equipment available along with plant manufacturing environment.
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands or finger, talk, hear, feel objects, tools, or controls; may be required to lift up to 50 pounds. Vision abilities include close vision to a computer screen.

OSI believes all persons have the right to be treated with dignity and respect. It is the policy of OSI  to provide equal employment opportunity (EEO) to all persons regardless of age, national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by federal, state or local law.  All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program