A member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff. Utilize case and knowledge management systems to ensure integrity of data and optimal customer service.

Responsibilities:

• Responsible for visitors to HR, including drop-ins and scheduled visits. Provides timely, accurate, and responsive services to faculty and staff.
• Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. Adheres to Service Level Agreements. Resolves cases with a high level of customer-focus. Coordinates the resolution of cases that require escalation or involvement from other administrative professionals.
• Responsible for the staff/faculty on-boarding and off-boarding processes, to include issuance of BU IDs, I-9 processing and new employee orientation.
• Responsible for the maintenance of HR records and compliance with HR recordkeeping regulations and best practice.
• Manages other duties and tasks as assigned. Travel between the Charles River and Medical Center campuses will be required.

Required Skills

• Bachelors degree preferred, one to three years of related experience, Human Resources experience preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor

Required Experience

• Bachelors degree preferred, one to three years of related experience, Human Resources experience preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor