Benefits:

Health insurance

Training & development

Vision insurance

401(k)

Company car

Dental insurance

NOW HIRING: SUPPORT SERVICES & PERSONAL CARE LIAISON 🌟

Independence Home Health LLC is looking for a dependable, compassionate, and customer-service-driven Liaison to join our team!

The Support Services & Personal Care Liaison will help build strong relationships with clients, families, caregivers, and our office team while coordinating and supporting services that meet each client’s needs.

💼 POSITION QUALIFICATIONS & RESPONSIBILITIES

• High school graduate • Minimum of six (6) months of experience with a regulated personal care agency or similar company • Maintains current CPR certification • Ability to supervise and direct care team members • Excellent verbal and written communication skills • Strong interpersonal skills with the ability to delegate and communicate tactfully with clients, families, staff, and the community • Proficient with Windows-style applications and software programs specific to the role • Excellent time-management and organizational skills • Ability to mentor and support agency staff • Maintains a valid Indiana driver’s license as required by state and/or agency policy • Maintains access to a reliable, insured automobile in good repair that meets state and/or agency requirements and is capable of fulfilling staff and/or client transportation needs while on duty • Eligible to participate in Medicaid programs • Must agree to required background screenings, including driving record, county/federal criminal background checks, national criminal search, and Sex Offender Registry check • Available 8:00 AM–4:30 PM and some evenings for required meetings • Available during regular business hours in person, by phone, or through another agency-approved method of communication

🤝 KEY RESPONSIBILITIES

• Perform non-clinical/medical admissions of clients into the personal care agency • Coordinate and collaborate with the Program Manager, Scheduling Coordinator, Biller, field staff, informal caregivers, and other individuals or entities involved in the client’s care • Support both Support Services and Personal Care programs • Help coordinate services and respond to client and caregiver needs • Maintain positive relationships with clients, families, caregivers, and community partners • Supervise and provide direction to care team members as needed • Communicate effectively with the care team to help ensure client needs are addressed • Provide ongoing support, follow-up, and exceptional customer service • Assist with identifying and coordinating additional services or resources when appropriate

WE’RE LOOKING FOR SOMEONE WHO IS:

✔ Dependable ✔ Compassionate ✔ Organized ✔ Professional ✔ A strong communicator ✔ Customer-service focused ✔ Comfortable working with clients, families, and caregivers ✔ Able to multitask and manage changing priorities ✔ A team player who enjoys supporting others

If you are passionate about helping people, building relationships, coordinating services, and making a difference in the lives of others, we would love to hear from you!

📞 Independence Home Health LLC 317-933-3310 🕐 Monday–Friday | 8:00 AM–4:30 PM

Come grow with our team and make a difference every day! ❤️