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Customer Service Representative

Liberty Healthshare

Customer Service Representative

Canton, OH
Full Time
Paid
  • Responsibilities

    Job Description

    LIBERTY HEALTHSHARE is a growing company, with a unique mission that provides the satisfaction of helping others. With no sales, or scripts this call center position differs from the rest. Invest in yourself and grow with Liberty HealthShare.

    LIBERTY SUPPORTS THE COMPASSIONATE WORK OF OUR EMPLOYEES BY PROVIDING THE FOLLOWING:

    • $15.31 to start (base rate of $13.00 per hour + $2.31 per hour bonus)
    • Half-Day each Friday, work 36 hours in one week & Liberty HealthShare will pay for 40 hours
    • An additional $250 retention bonus at 3, 6, and 9 months, which totals an extra $750 in your first year of employment
    • $2.00 per hour added, if you are bilingual in Spanish
    • Standard work week is Monday through Friday 11:00am - 7:30pm shift
    • No weekends
    • WE OFFER:
      • Health Insurance
      • Health Savings Account (HSA)
      • Dental plan
      • Aflac options
      • Liberty HealthShare option
      • 403B with a company match upon hire
      • 8 scheduled paid holidays
    • Bonus referral program
    • Opportunity for advancement

    ABOUT US:

    Liberty HealthShare is a non-profit Christian Ministry that provides an alternative solution for health care needs. Liberty HealthShare is made up of like-minded individuals who voluntarily share one another's medical expenses.

    Liberty HealthShare respects and cares for its employees and is looking for individuals to respect this career opportunity with commitment and dedication to the position.

    JOB EXPECTATIONS:

    • Inbound phone calls
    • Active listening skills and attentiveness to customer needs
    • Excellent Communicator
    • De-escalation Skills
    • Multi-tasking skills with the ability to switch between dual computer screens, and multiple software windows

    HOURS FOR THE POSITION ARE: 11:00 AM - 7:30 PM.

    POSITION REQUIREMENTS:

    • Must pass a Background Check and Drug Screen
    • Legal authorization to work in the U.S.

    To explore this unique opportunity and learn more about Liberty HealthShare, please visit our website at: www.libertyhealthshare.org or our Career page at www.libertyhealthshare.org/careers.

    EEOC STATEMENT

    Liberty HealthShare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liberty HealthShare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Liberty HealthShare expressly prohibits any form of workplace harassment based on race, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty HealthShare employees to perform their job duties may result in discipline up to and including termination.

     

    Company Description

    Liberty HealthShare (www.libertyhealthshare.org) is a non-profit Christian Ministry that provides an alternative solution for health care needs. Liberty HealthShare is made up of likeminded individuals who voluntarily share one another's medical expenses. Liberty HealthShare respects and cares for its employees and is looking for individuals to respect this career opportunity with commitment and dedication to the position. To explore this unique opportunity and learn more about Liberty HealthShare, please visit our website at: www.libertyhealthshare.org.