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Collaboration Engineer

Liberty Technology

Collaboration Engineer

Griffin, GA
Full Time
Paid
  • Responsibilities

    There's an open seat on the bus!

    So, what does a Collaboration Engineer do? We're glad you asked! You'll be responsible for assisting our existing and new clients in supporting & configuring their collaboration solutions for their enterprises. This includes on premise Collaboration architectures, TDM migrations, systems upgrades, cloud migrations, secure voice solutions, and overall enterprise collaboration strategies.
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    Where are we headed?

    Founded in 2008, Liberty Technology currently offers managed IT services, collaboration, telecom, hardware sales, and technical consulting in 17 states and three continents, and we've got no plans to slow down! Basically, we help businesses stay connected in every possible sense. We are looking for a dedicated Collaboration Engineer who shares our passion for “Advancing Freedom Through Technology.”

    Are you The One?

    You understand information technology and the operational challenges businesses both large and small. You also thrive on making, fostering, and growing relationships.

    Job Responsibilities
    As a Mid-Level Collaboration Engineer, you will be our “go to” SME (subject matter expert) focused in multiple technologies within Collaboration.

    Your specific duties as a Collaboration Engineer will include:
    • Must have extensive industry experience in support in related technologies and solutions.
    • Experience working on complex large projects and driving delivery initiatives.
    • Work collaboratively with our team of sales and engineers to provide our customers with 100% success.
    • Provide guidance to the technical team as a technical mentor.

    • Job Requirements
      Specific qualifications for the Collaboration Engineer position include:
      • Have extensive experience with the Cisco Collaboration portfolio, including:

      • On-premise Unified Communications (CUCM, CUC, CER, UCCX, etc)
      • Collaboration virtualization on Cisco Unified Computing System (UCS)
      • Cisco Jabber and IM & Presence
      • TelePresence endpoints, TMS, and Cisco Meeting Server
      • VCS & Expressway with MRA, B2B, and hybrid services
      • Contact Center Express, Enterprise, Quality Manager, and Call Recording
      • Voice Gateways, routers, and CUBE
      • Webex Meetings, Calling, and Teams
    • Must be abreast of industry trends and new technologies.

    • Must have extensive deployment experience in Collaboration, R/S and Security is a plus

    • Knowledge of solution development best practices is required.

    • Excellent communication and collaboration skills with the ability to adapt to various business needs

    • Must be capable of working well both independently or as part of a team.

    • Cisco and or Cisco partner experience is a plus.

    • CCNA Collab certification is desired.

    About the work environment...

    All our team members are based at our Griffin office, which has an open, collaborative vibe. Each team member gets all the new, high-quality computing and communications gear they need to do a killer job. If you are the right fit, we are not opposed to remote work if you reside outside of GA. We are not requiring COVID immunizations to our staff.

    Sometimes, it is all fun and games.

    While we work hard, we definitely also play hard. We have a pool table, dart board, giant scrabble game and gaming systems to help you wind down after hours or during breaks. We host Tech Talk events over pizza and beer and Liberty After Hours parties in our office. We also have a great annual holiday celebration where Liberty Dundee Awards are presented to employees. We pride ourselves on being a company with excellent teamwork.

    What do we bring to the table?

    This is a full-time, permanent position. Liberty Technology offers a full compensation package, including health and retirement benefits. Once you have met minimum requirements, you can expect:

    • Flexible vacation, sick, and holiday benefits
    • Rich and flexible medical/dental benefits, including Health Savings Plan or PPO options
    • 401(k) tax-deferred savings plan with employer matching
    • Certification/Continuing Education benefits
    • Catered lunches
    • Computer, network hardware, and software purchase discounts

    If reading this gets you excited about working with a great team to help clients achieve freedom through technology, then it's time to apply!

    Step 1: Your cover letter must include:

    • A reference to the position of Collaboration Engineer
    • A paragraph describing why you are especially well-suited for this position
    • Your salary requirement

    Step 2: Complete your Assessment.

    • This assessment will be sent to you after we receive your application

    What to expect from our hiring process:

    • Criminal background check—we gotta do it. Peaceful protests from your hippie days are totally cool. Serious offenses are probably not cool. Overthrowing the dictator of a developing nation? Probably cool.
    • We'll need your driving history—Many of our jobs involve driving to customer sites. If you have a history of dangerous driving, we may not be able to hire you.
    • If you're selected for an interview, you'll need to bring professional references.
    • Your interview will also include tests of your technical and communications skills and attention to detail.
    • Thank you for your interest in working with us. We look forward to hearing from you!