Benefits:

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Frozen Ropes is seeking a full-time License Support Director to support the growth, organization, and day-to-day operational needs of our expanding network of licensed locations.

This role is ideal for someone who is highly organized, tech-savvy, proactive, and comfortable managing multiple projects in a fast-paced environment. You will work closely with leadership and licensed partners to help support communication, systems, marketing coordination, and operational execution across the organization.

We are looking for someone who enjoys problem-solving, learning new technology, and helping build efficient systems that support growth.

Key Responsibilities

Support onboarding and ongoing communication with licensed locations

Assist with operational coordination and project management across multiple locations

Help manage website content updates and digital resources through CMS platforms

Upload and organize video content, training materials, and digital assets

Assist with social media coordination and marketing support initiatives

Conduct online research related to marketing, operations, and business initiatives

Organize reports, files, timelines, and internal systems using digital tools

Support leadership with operational and expansion-related projects

What We’re Looking For

Strong administrative and organizational skills

Excellent written and verbal communication abilities

Strong computer and technology skills

Experience with:

Excel

Google Drive / Google Workspace

CMS platforms

Project management software

Canva

Video uploads and digital content organization

Strong web research and problem-solving abilities

Curious and interested in AI tools and emerging technologies

Ability to manage multiple priorities and projects simultaneously

Self-motivated, dependable, and detail-oriented

Bonus Experience

Marketing, operations, or business support experience

Multi-location business or franchise/licensing support experience

Sports industry experience

Schedule

Full-time (Monday–Friday)

Some evenings and weekends as needed for events or special projects

Occasional travel may be required

Why Join Frozen Ropes

Be part of a nationally recognized baseball and softball organization

Work directly with leadership on growth and expansion initiatives

Opportunity for long-term growth within a rapidly expanding organization

Collaborative, fast-paced, and team-oriented environment